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[Resolved] character_info size error!


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#1 Nakmeath

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Posted 03 February 2020 - 07:20 PM

I cannot even view my characters because of this error. I get a box saying:

 

CHARACTER_INFO size error!!

CHARACTER_INFO size : 147

 

Why am I getting this error?

Why is this preventing me from getting to my character selection screen?!

And I'm probably not the only one getting this error.


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#2 Taien

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Posted 03 February 2020 - 07:24 PM

Nope, everyone is getting it, as far as I can tell.

 


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#3 VModCinnamon

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Posted 03 February 2020 - 07:26 PM

Hello,

Firstly, uninstall any previous RO client you had as the server now requires a new client.

 

Second, download the new installation from this page (disregard the date):
http://renewal.playr...ntdownload.aspx

 

Run the setup as an admin then launch the client also as an admin to avoid missing any patch files.

Let us know if that resolves the error.


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#4 botterNot

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Posted 04 February 2020 - 12:10 AM

same issue. Fresh install. sad. 

 


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#5 Dadiris

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Posted 04 February 2020 - 03:13 AM

It happened to me this morning, then i realized i was trying to open the wrong client.


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#6 kira26

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Posted 04 February 2020 - 05:19 AM

Getting the same error here as well

Maybe it is because I used all VIP character slots but not I am not VIP anymore?


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#7 VModCinnamon

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Posted 04 February 2020 - 05:55 AM

Try the following, do not skip any step at all please.

 

How to manually repatch Renewal client:

  • Uninstall any old RO client before proceeding.
  • Restart your device.
  • Clear Internet Explorer cache, if you don't know how please check Appendix #2 in this post.
  • Make sure Ragnarok.exe and Ragexe.exe are set to run as an admin all the time, if using dedicated antimalware/antivirus programs make sure the same are white-listed from the active scans.
  • Assuming your client is freshly installed using latest client available on this page, download patch files pack from this link, unzip and place the contents in your game folder.
  • Download patch.inf from this link, make sure to read the instructions carefully.

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#8 kira26

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Posted 04 February 2020 - 06:42 AM

Issue resolved after completed those steps. Thanks a lot! :D


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