Currently, we cannot offer a $15 vip + points option. The system just isn't setup to insert items from the website into the game.
In regards to rates currently have increased rates over the base VIP system which on kRO as I understand it is 20% with the option to purchase a short turn rate increase.
We are interested in other ways to increase value like we did with offline vending.
What about offering VIP bundles that include things like Ashukel mentioned, such as YGG tickets or something?
Most companies sell things in tiers. 10-day VIP seems like the lowest tier and there is nothing beyond that.
I'm certain we all agree in Renewal it is "Pay to win", so why would this not apply to the VIP package, while at the same time providing some decent benefits for being VIP?
Suggested VIP tiers:
Low tier (tradeable): 10-Day VIP (currently available) = 250kp
Mid tier (tradeable box): 30-Day VIP + refine/leveling items (10ea. Enriched Elu/Ori, 10 Battle Manuals) + (2) YGG Tickets + Offline Vending Scrolls (6 slots) = 1,200kp (save over 300kp with this bundle)
High tier (non-tradeable box): 30-Day VIP enhanced leveling and item drop 100% exp, 100% drop + (5) YGG Tickets + refine/leveling items (20ea. Enriched Elu/Ori, 10 BMx3) + random costume box + Offline Vending Scrolls (8 slots) = 2,200kp (save over 800kp with this bundle) -- option to remove costume box or refine/leveling items could decrease price to a better price point
Legendary tier (non-tradeable box): 60-Day VIP enhanced leveling and item drop 125% exp, 125% drop + (10) YGG Tickets + refine/leveling items (50ea. Enriched Elu/Ori, 20 BMx3) + (2) random costume box + Offline Vending Scrolls (10 slots) = 4,500kp (save over 1,600kp with this bundle) -- option to remove (1) or all of costume box or refine/leveling items could decrease price to a better price point
People like to save money and feel like they are getting what they pay for, so please provide us options that aren't "get 10 days of barely any exp and barely any drop buffs". A lot of the people that keep your service going know they used to get way more for less and nothing is being substituted for the loss at all. Mentioning kRO rates doesn't really help when we know we got better exp/drop rates before - its just like retail market where companies want to sell smaller bags of chips for the same price they used to sell the double-size bag of chips and the double-size bag of chips got replaced completely by the smaller bag of chips and is no longer available. Now think of that company telling all of its customers that suddenly they can no longer make those double-size bag of chips, just because....
I understand the option to give people KP is no longer an option with VIP since it is an in-game item now, but you can at least add new VIP item bundles such as the ones I mentioned above, which will partially bring back some of the benefits from the old service. The rates of exp and drops can obviously be changed and I don't think bringing kRO information is valid at all when we don't have all the updates from kRO -- we are playing on content that is extremely old compared to kRO. If people want to pay to win, let them do it through these bundle suggestions and let your customers feel important by providing some good discounts/perks in the packages.
Other notes for VIP service improvements:
- Could also increase VIP service benefits by giving special access to OCP/OCP Remix/YGG NPC that may or may not be active in the Cash Shop. YGG tickets/NPC should always be available to VIP in my opinion.
- Could also increase VIP service benefits by adding a 3rd/4th storage access.
- Could include a free hairstyle/color change ticket in the High/Legendary tier packages that people can use or trade.
Thank you!
Note: I don't play Transcendence and understand these wouldn't work for Transcendence, due to some of the items. I would imagine you could create special VIP box bundles for Transcendence that are separate from Renewal.
Edited by konstrukt, 28 May 2020 - 07:23 AM.