158 replies to this topic

[DrowsyCate]

I suggest having Homunculus Loyalty event enabled until Homunculus Tablets gets added to the game. This should at least help a little bit.

 

Please get the Corridor of Phantom event extended, for every day we don't have the event, we're losing out.

 

It is not fair that studio's incompetency ends in players' loss.

[SweetKarly]

Hello,

We understand everyone's frustration and thank you for your patience. We all want things to run smoothly and successfully. As a reminder, the CM's are here to provide information as it is provided to us. That being said, thank you for making us aware of the current issues. It appears we are still experiencing difficulties with our patch tool, we will be applying a hotfix to update the cash shop in order to have the new costumes available as soon as possible. Likely during next week's Hardware Maintenance.

We will be continuing to monitor reports and address any concerns going forward.

Thank you.

So thanks for nothing and wasting around 10 hours of VIP got it.

[Victoryblood]

Would it be possible for vip compensation?

[zyndri]

u ok down there wp? 

[LordXeres]

Is Enrich event still on? Can I try to refine stuff?

 

[Boyeteers]

Lol staffs made patch maintenance every other week and patch maintenance is the only thing that make ppls happy. Then they’re like moving it to once a month now rip

[AstarLighting]

Hello,

We understand everyone's frustration and thank you for your patience. We all want things to run smoothly and successfully. As a reminder, the CM's are here to provide information as it is provided to us. That being said, thank you for making us aware of the current issues. It appears we are still experiencing difficulties with our patch tool, we will be applying a hotfix to update the cash shop in order to have the new costumes available as soon as possible. Likely during next week's Hardware Maintenance.

We will be continuing to monitor reports and address any concerns going forward.

Thank you.

Now I understand why the Q&A video will NEVER come out, but the question is: was that initiative really real?

[ChakriGuard]

Hello,

We understand everyone's frustration and thank you for your patience. We all want things to run smoothly and successfully. As a reminder, the CM's are here to provide information as it is provided to us. That being said, thank you for making us aware of the current issues. It appears we are still experiencing difficulties with our patch tool, we will be applying a hotfix to update the cash shop in order to have the new costumes available as soon as possible. Likely during next week's Hardware Maintenance.

We will be continuing to monitor reports and address any concerns going forward.

Thank you.

 

Thank you. Take your time and make sure it runs smoothly before opening up the server next maint.

 

Dont want to sound like a greedy opportunist, but can we have compensation of Bunny active on for 1 week as a compensation or just bring it next week and keep it there permanently? xD 

Edited by ChakriGuard, 04 November 2022 - 12:15 PM.

[FishDeity]

Hello,

We understand everyone's frustration and thank you for your patience. We all want things to run smoothly and successfully. As a reminder, the CM's are here to provide information as it is provided to us. That being said, thank you for making us aware of the current issues. It appears we are still experiencing difficulties with our patch tool, we will be applying a hotfix to update the cash shop in order to have the new costumes available as soon as possible. Likely during next week's Hardware Maintenance.

We will be continuing to monitor reports and address any concerns going forward.

Thank you.

 

If you are aware of such issues, then edit the patch notes reflecting that please. Because right now it says Kachua Key, Costume Eggs, and events are updated when they're not. Better to say it's not updated yet.

 

Or at least inform @CMMuji to edit it

Edited by FishDeity, 04 November 2022 - 11:34 AM.

[iNeedFluffs]

wtf bruh i been hyped for the cop but u guys dont deliver x d

[Volbeast]

Man I hope that all these bugs aren’t because they now have to ensure cross compatibility with Freya server. It seems like things got much worse after they implemented that useless server.

[HogaMakoto]

So you down server for no reason. No update, no fix, no event? That's great. Now I have to put all my vending up again.

Thanks for nothing and inconvenience.

[rodi23]

Meanwhile in the official website...

[6773131031232342973]

[CMGarnet]

Alright,

Production is aware that the new Kachua did not update correctly. We will be reimbursing players who used their Kachua Keys, expecting the new items. As compensation, players will be able to keep the items they received from the Kachua that was not updated as well as receive a new key in place of the one that was used. I believe that will become available when the new Kachua is officially updated.

I will be making an edit to the current Maintenance notes now, thank you.

[crystalerLM]

Well, since we already wait for so long, just hope:

 

In next week's maintenance, we could eliminate the 1s cooldown of Release. It shouldn't be there since kRO doesn't have release cooldown after this WL improvement.

 

We can bring next OCP as sooner as next week.

 

Thanks.

[Vladdin]

Are the past events still running? Like Enriched etc. ?

[awesomegeek]

this is what happens when you rush things. you end up making a bigger mess.

[AkM002]

So is the server up already? Or went down again?

For the fix?

[xiaoChu]

Please explain why placing the costume box can be a hot fix and other issue cannot.
Also explain why there are still shadows that still have no description and functionality. I believe we spend money to get those by opening kachua keys, and we have been waiting Months for the shadows function to be implemented. If this is not a scam, I don’t know what is.

[ad0l]

booster character event please its been 3 weeks still cant create, waiting in support ticket is nothing but a waste of time...

[HogaMakoto]

Alright,

Production is aware that the new Kachua did not update correctly. We will be reimbursing players who used their Kachua Keys, expecting the new items. As compensation, players will be able to keep the items they received from the Kachua that was not updated as well as receive a new key in place of the one that was used. I believe that will become available when the new Kachua is officially updated.

I will be making an edit to the current Maintenance notes now, thank you.

 

What do you mean? Can I just open 200 of Kachua keys now get item and then receive 200 of Kachua keys back later? What is this?

[SuperbMonk]

Hi, anyone here notice that kp has been take away after the update? i got 3k plus kp just gone after the update....

[mic9010]

What do you mean? Can I just open 200 of Kachua keys now get item and then receive 200 of Kachua keys back later? What is this?

Another wp troll

[crystalerLM]

Well, hope we can get everything fixed next week.

Edited by crystalerLM, 04 November 2022 - 03:25 PM.