62 replies to this topic

[Srslyrly]

Seriously help this guy already 1month already and he still has the same problem for the love of god help him asap.

 

I'm almost 2 months into my ticket. Last I heard from GM Aunoe was several weeks ago and I've been sending weekly follow-ups ever since. GM Strouf claimed in a separate ticket that the "agent" was contacted and that was last week. Something is seriously wrong with the staff here - I've never seen anyone struggle so much to complete a simple task or at least have the decency to apologize for the unreasonable delays. I'm beginning to think it's just 1 or 2 people running this team at this point.

[Thinkpad2021]

Random question are you guys ever gonna do anything about those gold selling site spammers?

 

Or can I take it as there's no longer any rules

 

Maybe because there is no use banning them as they just keep on creating new character anyway. Just a waste of time and we can just ignore it. They probably understaffed to waste time on these mofos. I rather put their effort on resolving tickets/fixing bugs.

[zyndri]

Hallo, 

I did offline vending in prontera but the npc is nowhere to be seen.... 
at first its like the process was fail but the item was gone and then no mail give me back my item...
I just waiting and nothing happen..... I tried again to offline vending but its said already vending a shop NPC..
 
anybody have same issue like me???
this issue happen today after maintenance 

should I report this issue to GM? but Idk know how to do that...


any advice please..
thank you

 

this happened to me a while ago - they won't do anything for you

you have to wait until the server restarts from maint or a crash, or your VIP expires
then the 'shop' (that doesn't exist) will close and your stuff should be in rodex then

 

dont use rodex in pront

if you do use rodex in pront, wait for the message 'item sent to rodex' and then go somewhere else to use rodex

[3635131118123118023]

new bugs
the mailbox dont open at the prontera
if u get the diary reward ur character got DC

i got no words about this game man

[Crevox]

The message in my previous ticket from GM Aunoe:

 

 

Greetings, Crevox.

 

This is Aunoe from WarpPortal Support Team. We sincerely apologize for the inconvenience caused by this issue..

 

Please be informed that our Specialist Team is already noticed errors happened to characters in Freya. This rollback issue is caused by possibly a whole different issue compared to other servers. This investigation process will take time to be rectified due to numbers of issues currently being addressed.

 

We do understand that this answer is not satisfactory, and you want this issue resolved as soon as possible. But we kindly ask for your understanding and patience to wait until our Specialist Team found the root cause of your issue and address it properly.

 

Thank you.

 

Sincerely,

 

Aunoe

 

The root cause of the rollback issue has been fixed, and characters are no longer having their level reverted.

 

I have also fully explained how this happens and what needs to be done to fix it: https://forums.warpp...-6#entry3041658

 

Therefore, you should be able to fix my character now? Please? Just reset my skills and I'm good to go?

 

Server: Freya

Character: Crevox

 

EDIT

 

Greetings,

 

We do really apologize for the late update.

Please kindly check your character as we have checked that your character can logging in normally now.

 

 

I'm alive. They moved my character out of the dungeon and reset my skills.

 

https://i.imgur.com/o7Seu06.png

 

My nightmare is over. Thanks to those that supported me. I hope that everyone else's issues are fixed as soon as possible as well.

 

Edited by Crevox, 26 October 2023 - 11:12 AM.

[6773131031232342973]

 

The message in my previous ticket from GM Aunoe:

 

 

 

The root cause of the rollback issue has been fixed, and characters are no longer having their level reverted.

 

I have also fully explained how this happens and what needs to be done to fix it: https://forums.warpp...-6#entry3041658

 

Therefore, you should be able to fix my character now? Please? Just reset my skills and I'm good to go?

 

Server: Freya

Character: Crevox

 

EDIT

 

 

 

I'm alive. They moved my character out of the dungeon and reset my skills.

 

https://i.imgur.com/o7Seu06.png

 

My nightmare is over. Thanks to those that supported me. I hope that everyone else's issues are fixed as soon as possible as well.

 

Finally, theres still hope.

[Crevox]

I'm delighted I have my character back, but of course, my premium was expired and my Beelzebub Wing wilted.

 

Can't have it all, I'll just be happy with what I got.

[MaisonKitsune]

PLEASE FIX RESET SAM STATUS, I WANNA RESET MY STATSSSSSSS !!

[smurpet]

Error and Bugs detected:

 

Sort option in Storage gravity error occure

[Srslyrly]

<snip>

 

Exactly my thoughts. They also don’t take the time to actually read your replies, which is why my ticket is still unresolved. Restoring an item should take them a few minutes to resolve and there’s no reason why they should be making us wait for months, especially AFTER they confirmed they could do that immediately. Apparently we’re waiting on “Specialists”? I highly doubt that. Just a lazy bunch of incompetent staff.

 

 

Edited by VModIceCreamCake - Removed quote

Edited by VModIceCreamCake, 29 October 2023 - 02:46 AM.

[clizie]

can change Gramps next maintenance?

Low Ti
Mavka
Hedless Mule
Sleeper
Joker

Middle Ti
Succubus
Incubus
Abyssmal knight

High Ti
Anything but please no longry mobs

about the roDEX thing.. please wait 60 secs before clicking anything in screen even walking. patience is a must.

Edited by clizie, 29 October 2023 - 03:11 AM.

[worldeditor95]

<snip>

 

Exactly my thoughts. They also don’t take the time to actually read your replies, which is why my ticket is still unresolved. Restoring an item should take them a few minutes to resolve and there’s no reason why they should be making us wait for months, especially AFTER they confirmed they could do that immediately. Apparently we’re waiting on “Specialists”? I highly doubt that. Just a lazy bunch of incompetent staff.

 

 

Edited by VModIceCreamCake - Removed quote

see? they deleted my post again, very quick on snipping this snipping that.

seems like u guys can't handle the truth. get a spine

[Boyeteers]

Guessin staffs will slowly addin illusion dungeons every other copy pasta maintenance. Kek.