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Why is RoDex so slow and it been plague for so long...


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#26 Boyeteers

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Posted 16 January 2024 - 04:22 PM

hello GM Beelzebub here,

this job change guide rodex spam issue fixed on 16 jan 2024 MA ,
and we also fixed some system issue around it.

*note player can still receive 1 rodex job change if walking near some coordinate in town


Reminds me of that one homie Pokemaster Ketchup whatever every time he says sumthing
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#27 Sazaki

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Posted 21 January 2024 - 08:46 AM

Update on my problem with rodex:

my equipment that disappeared from the offline vending because of Rodex still hasn't returned @-@


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#28 gaurus

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Posted 21 January 2024 - 12:40 PM

The job notification spam rodex is fixed. But it still didnt fix rodex lagginess in Prontera. Oh well... I guess they did try.

And send ticket if you equipment are lost even after maintenance because that mean your equipment is truly lost for sure.
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#29 Sazaki

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Posted 22 January 2024 - 05:42 AM

The job notification spam rodex is fixed. But it still didnt fix rodex lagginess in Prontera. Oh well... I guess they did try.

And send ticket if you equipment are lost even after maintenance because that mean your equipment is truly lost for sure.

 

I did this, my ticket was closed

the GM said that the items would return in 16 days...


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#30 IROBeelzebub

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Posted 23 January 2024 - 02:08 AM

Hello this is GM Beelzebub ,

It seems the Rodex is still laggy after last maintenance, but its getting better compared to previous lag,
I've escalated this issue again to KR and they're currently checking it.

We are deeply apologize for players that have rodex issues, if your item still doesn't comeback after 16 days, please send us ticket,

Best Regards 
 


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#31 Sazaki

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Posted 23 January 2024 - 06:19 AM

Hello this is GM Beelzebub ,

It seems the Rodex is still laggy after last maintenance, but its getting better compared to previous lag,
I've escalated this issue again to KR and they're currently checking it.

We are deeply apologize for players that have rodex issues, if your item still doesn't comeback after 16 days, please send us ticket,

Best Regards 
 

 

I opened a new ticket and support is helping me, this time it was even faster

thanks ^^


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#32 zeywei

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Posted 26 January 2024 - 04:31 PM

Hello this is GM Beelzebub ,

It seems the Rodex is still laggy after last maintenance, but its getting better compared to previous lag,
I've escalated this issue again to KR and they're currently checking it.

We are deeply apologize for players that have rodex issues, if your item still doesn't comeback after 16 days, please send us ticket,

Best Regards 
 

19 days passed  my purchased item still now available to rodex. 


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#33 gaurus

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Posted 26 January 2024 - 05:26 PM

Sent ticket (or a new one) and demand your item back.

I would like to apply for GM position thank you.
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#34 Zander

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Posted 10 February 2024 - 06:01 PM

umm this is kinda back again for me.. its very slow to receive items from offline vending when it expired. :sob: I also find it happens a couple of days before maintenance that it starts to become slower for some reason. 


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