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How to submit a Ticket! (V2)


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#26 SetzReborn

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Posted 29 October 2011 - 10:33 AM

Oh wow, using google chrome worked lol, Thank you ^^
(Damn internet explorer)
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#27 Rukario

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Posted 29 October 2011 - 10:34 AM

Glad to help.
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#28 biansor

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Posted 11 March 2013 - 02:02 PM

how long it takes before they will reply??? its almost 5 days buT i've no receive any replied to Gm..
i sent a lot tickets already , is tha spamming affects with that?
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#29 deeta

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Posted 09 June 2013 - 10:06 AM

where i can check if my ticket already get an answer from GM ? ty
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#30 Zurn

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Posted 09 June 2013 - 10:35 AM

Log in to the support site here - https://support.warpportal.com/
View tickets
Click the ticket you wish to view, and it should be there along with your originally sent ticket.
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#31 PureCreativity

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Posted 10 June 2013 - 05:31 AM

how long it takes before they will reply??? its almost 5 days buT i've no receive any replied to Gm..
i sent a lot tickets already , is tha spamming affects with that?

Spamming them will just make them put you on hold, just be patience until they reply.
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#32 DrunkinMonkey

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Posted 18 October 2013 - 10:28 PM

i agree siryu also i submit screenshots and they never seem to receive them they always say that they need screenshots to b submitted with my next ticket to confirm what i am saying.

iv sent a ticket about im items not showing up and they told me I need to give all the information that had to be filled in on the REQUIRED fields sooooooo if it wasn't filled in how could the ticket be sent :D


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#33 thetrangdamvn

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Posted 01 November 2014 - 06:27 PM

I forgot to save the Ticket ID, now I can check whether is is answered. What should I do?
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#34 VModCupcake

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Posted 01 November 2014 - 06:43 PM

I forgot to save the Ticket ID, now I can check whether is is answered. What should I do?

Assuming it has already been 48 hours since you made the ticket, you should first check your email for a reply from support.

 

You can also check your tickets online but you need to make an account. Here is the link if you want to do that https://support.warp...rmRegister.aspx


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#35 thetrangdamvn

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Posted 01 November 2014 - 06:51 PM

Thabk you CupCake.
I submitted the ticket under an account but in order to view my ticket submission history, it's likely that I have to enter the ticketID, which is a bit awkward.

I will wait for the email then.
Regards.
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#36 Naughty

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Posted 08 November 2014 - 05:42 AM

I forgot to save the Ticket ID, now I can check whether is is answered. What should I do?

 

 

Thabk you CupCake.
I submitted the ticket under an account but in order to view my ticket submission history, it's likely that I have to enter the ticketID, which is a bit awkward.

I will wait for the email then.
Regards.

 

Forgetting to save the ticket id isn't a problem. 

If you log into the Account that you sent the ticket on, just select "view tickets"

Any and all tickets, that you have sent from that Account, will be listed to you.

In the ticket list, you should be able to see the Subject, status, open date and the last activity of all submitted tickets, past and present.

You should also be able to view each and every one.


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