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Game wont start? x.x

Started by XxAntartikaxX , Aug 23 2011 07:55 PM

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#1 XxAntartikaxX

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Posted 23 August 2011 - 07:55 PM

Hello Everybody =)

Well I ve uninstalled, followed some guides on how to fix this game to even start it but everytime i click start nothing comes up so i'm just wondering whats going on? ;s


Is It maintenance or what? ;p i'm just trying to figure out why this game wont play properly xd


My Dxdiag Specification: ~

Spoiler

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#2 Nadesh

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Posted 24 August 2011 - 05:29 AM

Well, did you install and patched the game without troubles and it doesnt start or have problems to patch?

First, go to the requiem folder and open the Version.dat file with notepad. Both numbers, inside of that file, should end with 433 (latest patch number), if they dont then post what it said here, but dont change them.

In the case that all that is fine, then something is blocking the game from start. First thing to do, is be sure that you are running the game as administrator, the second would be to move the installed game outside the Program Files folder (if you have it there, ofc). If you alredy did that, then check try to allow it in the DEP, and check if your anti-virus and firewall arnt blocking it: Issues with installing, updating or launching Requiem successfully

Check for more guides in my signature (press the "show" button).
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#3 XxAntartikaxX

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Posted 24 August 2011 - 06:45 AM

Hey Nadesh,

When I patch my Requiem/Full patch it also I have 0% problems with patching It's just the starting bit that's not working and the patch in VERSION.DAT Is:

UserGameVersion=00000433;
UserPatchVersion=00000433;

Secondly I'm running In Administrator and testing Compatebility Mode my Firewall Is off and my Requiem Is in the exception list (Of Firewall) but my Comodo Firewall Is on and my Requiem Is already "Trusted" like in the exception list same as real windows firewall, the only thing I didn't check is DEP which i'm going to test now =)

~ Regards Deni
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#4 Nadesh

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Posted 24 August 2011 - 06:56 AM

Ok, if it patch correctly, then the problem isnt the game but something in your pc that is blocking it. If you have the game installed in the Program Files folder, try to move it to another place. Also, the compatibility mode, i read that XP SP3 should work.

Also, many people had problems with Comodo, some needed to uninstall it to be able to run the game. Try to make a search in the forum with the keyword "Comodo" and read the threads, maybe someone posted an alternative to dont need to uninstall it.
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#5 XxAntartikaxX

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Posted 24 August 2011 - 07:21 AM

nah you dont have to uninstall comodo, all you do is Disable it, it's the same as uninstalling it ;p

but question when i add requiem files to the DEP i get:

Launcher
TODO:<File Description> = Patch Download.exe
Updater

Is that supose to be like that o,o

i added them to the DEP and It doesn't work x.x

Edited by XxAntartikaxX, 24 August 2011 - 07:51 AM.

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#6 Nadesh

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Posted 24 August 2011 - 09:23 AM

Did you move the requiem folder outside the Program Files one?

Well, the DEP thing should be fine, if you added the files they said in the article.

Also, as a test, if you can, uninstall Comodo and try to run the game, if it run, you will know that the problem is Comodo blocking it. I dont said that you should keep it uninstalled, just that in that way you know where to focus to solve the problem. Bcs some said that add the game to the Comodo exceptions isnt enough, must be added in other places but sadly cant remember it.
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#7 XxAntartikaxX

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Posted 24 August 2011 - 10:04 AM

i moved it to my "C" folder and i get this when i patch and lauch the game ;p

Posted Image

Edited by XxAntartikaxX, 24 August 2011 - 10:25 AM.

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#8 Nadesh

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Posted 24 August 2011 - 10:43 AM

Patch and launch, didnt you have it patched alredy? In any case, it let you move the full game or something was left behind? Also, once you move it, dont execute it from the icon in the desktop, go to the requiem folder and execute the UpdaterUsa.exe file
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#9 XxAntartikaxX

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Posted 24 August 2011 - 03:41 PM

lols still doesn't work x.x... xd

and yeah i Moved it all completley and it patched fully ;p i did absolutley everything ;p xd

also are you in the game playing? ;p

If yes can you please Winrar the .dlls and send them to me please? ;p it's failing because of corrupted dlls :/

Edited by XxAntartikaxX, 24 August 2011 - 07:25 PM.

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#10 XxAntartikaxX

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Posted 27 August 2011 - 04:38 PM

bump? x.x ;p
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#11 Nadesh

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Posted 28 August 2011 - 05:11 AM

Corrupted dlls? which ones?

Here you have some alternative downloads: http://forums.warppo...203#entry475203 you can download the separated cabs from here http://download.warp...lient/download/

But if the client patched, i doubt that the problem is a corrupted client.
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#12 XxAntartikaxX

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Posted 28 August 2011 - 03:15 PM

nah idk whats wrong because everytime i run the game and i check my "process" list i always see:

Rquiem: integrat dynamic link library < wtf x.x
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#13 Nadesh

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Posted 29 August 2011 - 07:22 AM

Not sure about how to solve that, maybe update the DirectX? dont know. Try to sumbit a ticket to the support and see what they answer, also search for that error in google, it may give you some answers.

Sumbit the ticket here https://support.warp...in/Default.aspx also add a link to this thread, and explain them what happen, that way they will have a better idea of the solution.

(edited) i maybe found something:
http://forums.warppo...__1#entry162240
http://forums.warppo...__1#entry136652

Edited by Nadesh, 29 August 2011 - 07:30 AM.

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#14 XxAntartikaxX

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Posted 29 August 2011 - 06:12 PM

nope my direct x and framework is up to date lols still getting the same issue and i have sended a support ticket so i all i gotta do is wait really x.x...
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#15 Starbucks

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Posted 01 September 2011 - 12:11 AM

i got same problem now that i reinstaled my windows , and look what gravity send'ed to me just to help:
8/30/2011 10:20 AM
Coffeehouse(coffeehouse119@gmail.com)
Subject Integrat Dynamic Link Library

Integrat Dynamic Link Library has stopped working.


Problem signature:
Problem Event Name: APPCRASH
Application Name: Requiem.exe
Application Version: 1.0.0.1
Application Timestamp: 4e4b70cb
Fault Module Name: StackHash_92cc
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000206
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 92cc
Additional Information 2: 92cc176c35286f8e01d3cdcb27862eff
Additional Information 3: 0d5d
Additional Information 4: 0d5d72edf0da24b642520e4952403aa0

8/30/2011 10:42 AM
Coffeehouse(coffeehouse119@gmail.com)
Subject Integrat Dynamic Link Library

i reinstaled the windows today and the game is not working , i used both auto update and the alternative one from megaupload nothing worked i currenly have Windows 7 64x SP 1 , been playing this game for quit some time now but nothing like this happend !

This is what they send: :D

8/31/2011 8:29 PM
Dexter (Kapha)
Subject Integrat Dynamic Link Library

Dear Valued Requiem Player,


Greetings from your friendly WarpPortal Support Team!

We are sorry to hear you are having issues loading Requiem: Memento Mori game client. Based on the information you have provided, you will need to update your Windows XP further as the minimum requirement to run the game is Service Pack 2 or higher. Once your system has met the requirement, it should be able to run the game with no further issues. Please contact your computer's tech support for updating procedures or consult your Windows licensing\tech manual.

Should you require further assistance, kindly send us a new ticket and we'll be more than happy to further assist you.


Best Regards,

Dexter
Customer Service Representative
WarpPortal Support Team

Please do not reply to this email. Using the reply function will result in the WarpPortal support team not receiving your reply. In order to respond, please log in to the WarpPortal Support Site and reply to this ticket.

Thx Coffeehouse



Thx Gravity u saved my life! :D
Next time better read our tickets i don't have win XP i got win 7 (Seven)
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#16 XxAntartikaxX

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Posted 02 September 2011 - 04:29 AM

LOL yeah because this game is based windows XP SP2+3 + Windows Vista, but It's not made for Windows 7 lols so alot of people have problems and WarpPortal doesn't really readwhat you post It's more of like a automated msg if you ask me lols xd
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#17 Starbucks

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Posted 03 September 2011 - 05:35 AM

yeah and now the forum for tickets are down u canot send more tickets u can try and see ! ... :thumb:
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#18 Nadesh

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Posted 03 September 2011 - 05:56 AM

Hey guys, which directx do you have? maybe is a problem with the directx version, since they suggested that should try to reinstall it, dont know.
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#19 XxAntartikaxX

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Posted 03 September 2011 - 04:24 PM

i have direct x 11 ;p gfx card HD Radeon 4800 Series ;p i dont think requiem works in windows 7 because look;


Wikipedia States that this game Is not compatible with windows 7;

OS: Windows 2000(SP4)/XP/Vista
Processor: Intel Pentium 4 or equivalent 2.0 GHz
Memory: 512MB RAM Video Card: GeForce 5600 or Higher Sound Card:
DirectX 9.0c compatible DirectX: Version 9.0c

Requiem: Memento Mori Wikipedia: http://en.wikipedia....m:_Memento_Mori

Edited by XxAntartikaxX, 03 September 2011 - 04:40 PM.

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#20 Nadesh

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Posted 03 September 2011 - 05:42 PM

Many people play it with windows 7, but is true that many have problem with it. Are you running it in compatibility mode with win XP SP3? Check: http://forums.warppo...ows-7-or-vista/
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#21 Nadesh

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Posted 03 September 2011 - 05:58 PM

lols still doesn't work x.x... xd

and yeah i Moved it all completley and it patched fully ;p i did absolutley everything ;p xd

also are you in the game playing? ;p

If yes can you please Winrar the .dlls and send them to me please? ;p it's failing because of corrupted dlls :/


Ok, i uploaded the dlls, but dont know if will work, since i have directx 9.0c

Thise goes in ...\Gravity\Requiem http://www.megaupload.com/?d=NQ8HD9DK
And this in ...\Gravity\Requiem\system http://www.megaupload.com/?d=OH021CTD
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#22 Starbucks

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Posted 04 September 2011 - 12:43 AM

for me is still not working but yeah i got directx 11 so dunno
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#23 XxAntartikaxX

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Posted 04 September 2011 - 12:49 AM

nah It dont work but thanks for help anyway bro but the thing aout requiem Is...i think its only made for 32 bit :/ lols xd is anybody else playing this game on windows 7? xd 64 bit?
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#24 Nadesh

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Posted 04 September 2011 - 05:36 AM

Well, the one that made this guide http://forums.warppo...ows-7-or-vista/ had Windows 7 Ultimate 64-bit with directX 11, but is true that most people having problems with the game, have windows 7 64 bits.
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#25 XxAntartikaxX

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Posted 04 September 2011 - 10:39 AM

yeah exzactly lol they might have a guide for how to fix it for windows 7 ultimate 64 bit with direct x 11, but the thing is the GAME Is NOT coded for windows 7, it's only coded for windows Vista I had vista before and my requiem works fine so the only problem is that the game is not codded for windows 7 64 bit really...what they really need to do is re-code their client and add windows 7, and windows vista is completly diffrent coding to windows 7, windows 7 has more security enhancements it's alot more on the secruity side, so yeah even wiki says requiem is only up to windows vista x.x.


From support ticket;


Thank you for your response,

We will send this information to our technical team for further review.

A bit of disclosure: we have tested and successfully run Requiem through Windows 7 on our terminals. So it should be possible to do so...however with the issues you are describing, further testing and review may be needed.

If you have any other questions or concerns feel free to contact us again.

Thank you,


Kevin
Customer Service Representative
WarpPortal Support Team

Please do not reply to this email. Using the reply function will result in the WarpPortal support team not recieving your reply. In order to respond, please log in to the WarpPortal Support Site and reply to this ticket.



I dont get it it doesn't work x.x lmao :/ hmm

Edited by XxAntartikaxX, 04 September 2011 - 10:41 AM.

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