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Logging in issues


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#226 GIGEO

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Posted 25 February 2012 - 08:54 PM

A good compensation would be a 100% chance certificate to get from +9 upgrades to +10 :P
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#227 MikeCobain

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Posted 25 February 2012 - 08:55 PM

were you just logged in a bit earlier: yes

Did you get DCed: Yes

What is your VIP status: Active until march 17
When did you try to Login again: 8:25pm pacific

What error message popped up: Rejected from server (.29), Failed to connect to server

At what stage of the login process did the error happen, IE Between login-server select, between server select-character select character select-loading map: Attempting to connect after inputting password

GM hope you can fix it asap.. we are paying for the vip and we are getting this.
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#228 Mowi

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Posted 25 February 2012 - 09:00 PM

I was dc'd while I was out, so no idea when.

I can login in my two non-VIP accounts, but can't login the VIP one on any server.


(Sorry, I mean can't get to char select screen. I just get "Disconnected from server", the account has been VIP for about a week I think, I tried login at 11:00 CT)

Edited by Mowi, 25 February 2012 - 09:02 PM.

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#229 Alanthier

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Posted 25 February 2012 - 09:01 PM

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still having this problem...

i now get that same message for no reason, and ONLY on my VIP account
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#230 Razgriz

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Posted 25 February 2012 - 09:03 PM

Ohh nice im getting 3. Yeah 3 whole damn days, i wonder how i can use them!

OHH i know how, im gonna spend half them unable to connect the server! YEY. The rest im gonna spend it in a nearly dead server!!! Oh joy!

Get real, compensation is nice, but at this point, people dont want -_-ty compensations, they want a solution to this.
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#231 Alanthier

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Posted 25 February 2012 - 09:04 PM

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Oh hey I'll try logging in again to see if its up...

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YAY!! ITS UP!! I CAN FINALLY PLAY!!

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DOH!!! :P

YES, the EXACT thing that happened to mine, and it never did that before
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#232 WeissCeres

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Posted 25 February 2012 - 09:04 PM

Still having login issues. Kept getting the out of paid time message.

Was logged in earlier on Ygg server.
Got dced.
VIP status still active.
I get past the server selection on all 3 servers, but cannot access character selection server.
I get dissconnected, and out of paid time message and will be automatically shut down.
I tried connecting 2-3 times every half hour. Seems to be about 3 hrs or so since the first time i got dc-ed.
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#233 Heimdallr

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Posted 25 February 2012 - 09:08 PM

Ok, I can see that everyone having the issue seems about the same, now it is a matter of finding all of you and figuring out a bit more specifically why. Another thread is made for this purpose, asking a bit different ifnormation (need to figure out the long term vs the shorter term problem accounts).

I'm closing the thread as all the informaiton has confirmed earlier reports and while I don't like it is happening I am grateful that we have a bit more accurate information to go off of than "login error please help" messages.



Here is that thread: http://forums.warppo...e-time-message/
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