management did some poor choices in the implementations they did, but they did it all based on player feedback. People are blaming the management instead of looking at themselves. Its like someone shooting up a school, and blaming the gun dealers for the deaths instead of the shooter. People want a scapegoat, and blaming the management is the easy way out. While the management are partly responsible for doing implementations that catered towards short term goals instead of long term goals, its still the ultimately the player's fault for pushing for such things and abusing the hell out of it to the point where they ruined their own server.
idk about you but threads a year back i see people going against horrible ideas that were added to the game like account bound mvp gears funny things only started to get slightly better after player feedback was considered and these things were removed