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[Fixed] Server does not save progress (5/30)


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#1 Popcorn

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Posted 30 May 2015 - 01:14 AM

Hello Dragon Saga Community!

 

Sadly we have an issue again that the server

does not save any progress.

 

The progress isn't saved since about

2015-5-30, 1:00 Server Time.

 

Please close your in-game shop, log out of the game

and don't send any in-game mails. 

 

I already informed the staff about the issue.

 

 

I will keep you updated.

 

Thank you!


Edited by VModPopcorn, 30 May 2015 - 01:15 AM.

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#2 Popcorn

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Posted 30 May 2015 - 01:42 AM

Steps to prevent losing items:

 

  • Close (Abort) your shops
  • Don't take any item out of the in-game shops
  • Don't send or open in-game mails
  • Don't trade with each other
  • Don't buy things from open market
  • Don't sell things in open market

Best is to log off until I inform you that the issue is fixed. If you want to chat/talk to each other you can stay logged in. But no progress is saved.


Edited by VModPopcorn, 30 May 2015 - 01:44 AM.

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#3 Antartical

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Posted 30 May 2015 - 01:44 AM

I may have sent a weapon and a cherry balloon from my invoker to my priest 20 minutes ago ... What now? XD


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#4 Popcorn

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Posted 30 May 2015 - 01:50 AM

I may have sent a weapon and a cherry balloon from my invoker to my priest 20 minutes ago ... What now? XD

 

Since I don't know what exactly the problem is yet, I can't answer you this question at the moment.

I will inform everyone as soon as I have more informations.


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#5 Hoang15

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Posted 30 May 2015 - 01:51 AM

when every thing return OK ?


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#6 ManItsMike

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Posted 30 May 2015 - 02:05 AM

Really? Again? I know I'm going to get a reply or two arguing with me, but I'm really beginning to question why I spend money on this game. I was understanding the first time this happened, but this is ridiculous now.


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#7 Popcorn

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Posted 30 May 2015 - 02:09 AM

Really? Again? I know I'm going to get a reply or two arguing with me, but I'm really beginning to question why I spend money on this game. I was understanding the first time this happened, but this is ridiculous now.

 

I totally understand that you are annoyed by this. I will inform myself, why this happens over and over again and also tell the production team that we players are getting more and more upset by this situations. 

At the moment I can't sadly do more than inform the staff. 


Edited by VModPopcorn, 30 May 2015 - 02:10 AM.

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#8 simbiosy

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Posted 30 May 2015 - 02:22 AM

L-O-L

where is the dude that named his character Rollback? fits perfectly!!!!


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#9 ManItsMike

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Posted 30 May 2015 - 02:30 AM

I totally understand that you are annoyed by this. I will inform myself, why this happens over and over again and also tell the production team that we players are getting more and more upset by this situations. 

At the moment I can't sadly do more than inform the staff. 

 

Thank you, Popcorn. I really hate to sit here and gripe, and I'm glad you understand the struggles, as a fellow player. I've been trying to get other people into the game lately, and I'm going to share a few responses I got when I made some panicked skype calls after reading this, minus the swears.

 

"Why do I play this? I'm done."

"I hope there's no rollback. I really don't want to rebuild again"

"I wonder what I'm losing this time"

 

Anyways, please send my best wishes to the production team, and let's all hope that this can be taken care of with as few issues as possible.


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#10 alroses2

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Posted 30 May 2015 - 02:37 AM

 

Hello Dragon Saga Community!

 

Sadly we have an issue again that the server

does not save any progress.

 

The progress isn't saved since about

2015-5-30, 1:00 Server Time.

 

Please close your in-game shop, log out of the game

and don't send any in-game mails. 

 

I already informed the staff about the issue.

 

 

I will keep you updated.

 

Thank you!

 

 

I keep waiting until you say .... play again brother!!!!! \,,/,
 


 
I keep waiting until you say .... play again brother !!!! :wall: :wall: :wall: :wall: :wall:
 

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#11 alroses2

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Posted 30 May 2015 - 02:45 AM

until when ??? return to normal ??? :questionmark:

Dn't just wait for my vacation. :wall: :wall: :wall: :wall: :wall: :wall:

please :sob:

 
 
 

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#12 KyrieDielle

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Posted 30 May 2015 - 02:50 AM

https://twitter.com/WarpPortal/status/604613507355680768


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#13 simbiosy

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Posted 30 May 2015 - 02:54 AM

its sad how Warpportal social media it is just full filled with issues of any kind: Connectivity issues, database issues.... 


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#14 Saikouu

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Posted 30 May 2015 - 02:58 AM

i hope this company will make us all happy instead :D


Edited by Saikouu, 30 May 2015 - 03:05 AM.

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#15 Likku382

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Posted 30 May 2015 - 03:04 AM

its sad how Warpportal social media it is just full filled with issues of any kind: Connectivity issues, database issues.... 

This. +1


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#16 Popcorn

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Posted 30 May 2015 - 03:06 AM

Server is taken down now

Sadly no further information so far


Edited by VModPopcorn, 30 May 2015 - 03:06 AM.

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#17 Voraga

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Posted 30 May 2015 - 03:08 AM

While logged in I was answering people's questions about the situation but I crashed to log in screen like when a maintenance happens so now it's time to wait but I hope i helped lessen the amount of questions that you get.


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#18 ManItsMike

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Posted 30 May 2015 - 03:08 AM

Thanks for the update, friendo. so much for having the weekend off work haha


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#19 Homurasan

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Posted 30 May 2015 - 03:15 AM

its sad how Warpportal social media it is just full filled with issues of any kind: Connectivity issues, database issues.... 

 

Maybe you should have a look at how players on EUW server of LoL complain, but no one from the Riot staff answers them nor seems to care in any way.


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#20 april21997

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Posted 30 May 2015 - 03:26 AM

 

Hi !

i just one to ask

before i closing my shop

the server down

i got printscreen on my items #3

what should i do ? #3

 

i just came home from work then i afk for a

while to cook then i see some players panic

and i panic to because theyve said that there will be a rollback

so i check the forum

 

and im shock !because there is a rollback again

alt tab on DS client then

when im going to close my shop

the server down

what will happen to my item T^T #3

cant even log in T^T

 

any gm can help me ?

can i send ticket ? #3

or my item will disapear <|3

 
 
 

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#21 Kristof3195

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Posted 30 May 2015 - 03:39 AM

Maybe you should have a look at how players on EUW server of LoL complain, but no one from the Riot staff answers them nor seems to care in any way.

Meh you cant take LoL players seriously since its one of the most Toxic community when u play another MMO u see who usualy plays LoL or who not ^^


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#22 Popcorn

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Posted 30 May 2015 - 03:47 AM

 

 

Hi !

i just one to ask

before i closing my shop

the server down

i got printscreen on my items #3

what should i do ? #3

 

i just came home from work then i afk for a

while to cook then i see some players panic

and i panic to because theyve said that there will be a rollback

so i check the forum

 

and im shock !because there is a rollback again

alt tab on DS client then

when im going to close my shop

the server down

what will happen to my item T^T #3

cant even log in T^T

 

any gm can help me ?

can i send ticket ? #3

or my item will disapear <|3

 

 

It's okay, if your items were still in the shop when the server went down. I only recommended to close the shop so no one can buy the items from it, because then the items could have been gone for both, buyer and seller.

 

As soon as I have more information regarding the nature of this issue, I will inform you about the next steps. Until then please just stay patient.


Edited by VModPopcorn, 30 May 2015 - 03:48 AM.

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#23 Hoang15

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Posted 30 May 2015 - 03:49 AM

I wish it will return OK soon ^^ :3

 


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#24 pwh589

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Posted 30 May 2015 - 03:55 AM

from now on every day ill save a new PrtSc picture that show my items,lvl,money,cash, quest progress and name and password of my account in the same picture,for me to prove that its my charecter and not just a piture i took from google.  I STRONGLY SUGGEST U DO IT TO


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#25 april21997

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Posted 30 May 2015 - 03:55 AM

thanks Poppy

 
 
 
 

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