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[Fixed] DB Error 8/2/2015


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#26 VinylDorayaki

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Posted 02 August 2015 - 06:00 PM

 

According to Twitter, they told us to expect a long downtime.

 

Nuuuu  :sob:  :sob:


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#27 thesoneone

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Posted 02 August 2015 - 06:14 PM

what time will this rollbacked to? 

 

i hope it will not be 14 days again!  :sob:  :sob:  :sob:

damn.. if this is the case my character would simply turn to ash. I've been playing for only a week  :Emo_14:


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#28 VanFrost

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Posted 02 August 2015 - 06:22 PM

I hope this wont affect my effort lvling my character 72 ~ 79 for playing 12 hours a day(weekend exp event+50 beans i bought) , if my character went back to lvl 72  id be quitting this game.


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#29 Coolsam

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Posted 02 August 2015 - 06:22 PM

what time will this rollbacked to? 

 

i hope it will not be 14 days again!  :sob:  :sob:  :sob:

 

It supposedly happened around the start of EW today. So no major rollback.


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#30 SoulSight

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Posted 02 August 2015 - 06:37 PM

Same meaning with the final tournament didn't happen today.
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#31 mcctomato

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Posted 02 August 2015 - 06:39 PM

i m still waiting~~~~~~~~~~so long~~~~~~~~~~

 


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#32 SoulSight

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Posted 02 August 2015 - 06:57 PM

You are not alone, buddy.
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#33 Restra

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Posted 02 August 2015 - 09:48 PM

This is messed up :Emo_17:


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#34 mcctomato

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Posted 02 August 2015 - 10:00 PM

omg this is taking too long...the server still down?!

 


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#35 Darksidex13

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Posted 02 August 2015 - 10:12 PM

omg this is taking too long...the server still down?!

yea maybe they want to fix this and then will never happen again^^''


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#36 Popcorn

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Posted 02 August 2015 - 10:19 PM

Hello Dragon Saga Friends!

 

The servers are still down to fix the database issues and we still have no ETA.

When the servers are up again we will make plans for some kind of compensation.

 

I will keep you informed about any news as soon as I get them.

 

Thank you for your patience!

 


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#37 ScrambledCraig

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Posted 02 August 2015 - 10:31 PM

Hello Dragon Saga Friends!

 

The servers are still down to fix the database issues and we still have no ETA.

When the servers are up again we will make plans for some kind of compensation.

 

I will keep you informed about any news as soon as I get them.

 

Thank you for your patience!

 

Popcorn for my compensation i want a hug from you <3


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#38 KaiZyt

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Posted 02 August 2015 - 10:32 PM

Patience is the key to peace right?

 

Thx for your work popcorn. Hope it will be like you said, a rollback to the moment the issue appeared. if it would be a 1 week rollback my whole character lvl 67 would just dissapear haha :D


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#39 Popcorn

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Posted 02 August 2015 - 10:34 PM

Popcorn for my compensation i want a hug from you <3

 

*hugs ScrambledCraig*

Compensation for ScrambledCraig done  :heh:

 

 

Hope it will be like you said, a rollback to the moment the issue appeared. 

 

I hope so too and I am crossing fingers for that. If a fix takes that long everything seems to be possible.


Edited by Popcorn, 02 August 2015 - 10:35 PM.

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#40 Zunya

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Posted 03 August 2015 - 12:45 AM

The server is online again!


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#41 KaiZyt

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Posted 03 August 2015 - 12:55 AM

Nice work to the Team! Rolled back to the moment where to issue began. Thx!


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#42 jonatanso

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Posted 03 August 2015 - 12:59 AM

Just a question will there be some sort of extended exp boost or something ? (:

 

And ofcourse, JOB WELL DONE! (:!


Edited by jonatanso, 03 August 2015 - 01:20 AM.

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#43 Fliederduft78

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Posted 03 August 2015 - 01:03 AM

Yay. :heh:

This is great news. :p_smile:

 

All is fine again, thanks to the staff and everyone helping involved!

 

 

 

 


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#44 Popcorn

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Posted 03 August 2015 - 01:37 AM

Servers are up and running!

 

The database has been rolled back to the time

when the issue began (around 14:07 Server Time).

 

Due to some circumstances there is a chance that

you have lost traded or mailed items. In this case

please submit a ticket to our support team.

 

Please know that we can check the logs so please don't

try to get items back you didn't have.

 

 

Thanks to the staff for all the hard work during a Sunday.

 

 

More infos about a possible EXP compensation will be posted later.

 

 

Thanks to the community for your patience and your understanding!


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#45 Homurasan

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Posted 03 August 2015 - 02:20 AM

Please know that we can check the logs so please don't

try to get items back you didn't have.

 

 

And I was planning to "get back" a few Unity gloves... Damn it.


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#46 Coolsam

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Posted 03 August 2015 - 07:18 AM

I don't recall everything lost. Nothing major just some stuff my market sold for gold. I'm sure logs will show it however.


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#47 Popcorn

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Posted 03 August 2015 - 07:31 AM

I don't recall everything lost. Nothing major just some stuff my market sold for gold. I'm sure logs will show it however.

 

I am glad to hear that your unity parts stayed :)


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#48 ManItsMike

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Posted 03 August 2015 - 08:06 AM

*stretches and yawns* man did I pick a good day to go partying. My shop was open the entire time, few small valued items sold, lost nothing though. There seem to be a lot of hardware fails as of late. Should we indigogo a permanent solution? Haha
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#49 Coolsam

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Posted 03 August 2015 - 09:25 AM

What can be done about Emporia War because the database error happened in the time between 1 and 2 star castle fights? Meaning the guild didn't have a chance to fight for 2-star.


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#50 Popcorn

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Posted 03 August 2015 - 09:43 AM

What can be done about Emporia War because the database error happened in the time between 1 and 2 star castle fights? Meaning the guild didn't have a chance to fight for 2-star.

 

I already got a PM about it and I will talk to our support team if it can be done manually. 


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