Extended Downtime [11/15/2015 - 11/17/2015] - Patch Notes Archive - WarpPortal Community Forums

Jump to content


Photo

Extended Downtime [11/15/2015 - 11/17/2015]


  • Please log in to reply
38 replies to this topic

#1 Dragonlark

Dragonlark

    Technically Minded

  • Community Managers
  • 2592 posts
  • Playing:Dragon Saga

Posted 30 October 2015 - 01:06 PM

Greetings Roserians!

 

Warpportal is going to be moving our hardware Mid November, and during this time our servers are expected to be down for up to 48 hours. While it may not last that long, we are preparing for the biggest window. 

 

The dates we are expecting to be down are 11/15/2015 - 11/17/2015.

 

At this time it appears the servers will be going down at 03:00 PM PST on 11/15/2015.

 

If anything changes, I will update this post further. 

 

Players who have Premium on their accounts during this time will be compensated for any days lost. If you have any other questions just let me know!

 

Update: The server is back online at this time. Thank you for your patience!


  • 2

#2 iMatt

iMatt

    Too Legit To Quit

  • Members
  • 1539 posts
  • LocationMunich, Bavaria
  • Playing:ROSE Online
  • Server:Leonis

Posted 30 October 2015 - 01:54 PM

Are you moving away from the Buena Park, OC to a different location?


  • 0

#3 MonnaLise

MonnaLise

    Awarded #1 Troll

  • Members
  • 550 posts
  • LocationUnder a suspended load
  • Playing:ROSE Online
  • Server:The one with Free Premium

Posted 30 October 2015 - 02:54 PM

So this come across my mind, if premium users gets compensated for the server downtimes, why not also give compensation for the timed clan passives? All people know, its takes a lot of capital EFFORT, either direct IM or farmed thru mobs/honor conversion to invest into these renewable passives.
  • 1

#4 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 30 October 2015 - 03:02 PM

So this come across my mind, if premium users gets compensated for the server downtimes, why not also give compensation for the timed clan passives? All people know, its takes a lot of capital EFFORT, either direct IM or farmed thru mobs/honor conversion to invest into these renewable passives.

 

That's a pretty valid point, but will probly be compensated with drop rates or currency rate bonuses. 


  • 0

#5 iMatt

iMatt

    Too Legit To Quit

  • Members
  • 1539 posts
  • LocationMunich, Bavaria
  • Playing:ROSE Online
  • Server:Leonis

Posted 30 October 2015 - 03:25 PM

That's a pretty valid point, but will probly be compensated with drop rates or currency rate bonuses. 

 

How would "drop rate or currency bonuses" compensate us for missing time on Clan Passives we payed for?

I agree with my clannie and expect an extension of all temporary passives for the downtime. :)

 

Apart from that, thanks for the early headsup!


  • 0

#6 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 30 October 2015 - 03:30 PM

2 days of double honor valor and double drop/exp essentially means that you get double the rewards? You buy passives to get honor to improve your character and farm drops/mobs to level and earn money. The passives generate the same effect but slower. It makes more sense if you have a divergent mindset. 


  • 0

#7 pdfisher

pdfisher

    Champion Representative

  • Members
  • 5246 posts
  • LocationPennsylvania, in the heart of PA dutch country
  • Playing:ROSE Online
  • Server:Leonis

Posted 31 October 2015 - 06:24 AM

Thanks for the heads up!


  • 0

#8 SirSlayer

SirSlayer

    Too Legit To Quit

  • Members
  • 1638 posts
  • LocationUSA
  • Playing:ROSE Online
  • Server:Leonis

Posted 31 October 2015 - 08:03 PM

I agree, anything lost due to this that was directly paid for with real money...should be compensated for.


  • 0

#9 Dragonlark

Dragonlark

    Technically Minded

  • Community Managers
  • 2592 posts
  • Playing:Dragon Saga

Posted 05 November 2015 - 11:01 AM

Please know the expected extended downtime date has changed to 11/16/2015 at 03:00AM PST. 


  • 0

#10 Dragonlark

Dragonlark

    Technically Minded

  • Community Managers
  • 2592 posts
  • Playing:Dragon Saga

Posted 05 November 2015 - 12:46 PM

So this come across my mind, if premium users gets compensated for the server downtimes, why not also give compensation for the timed clan passives? All people know, its takes a lot of capital EFFORT, either direct IM or farmed thru mobs/honor conversion to invest into these renewable passives.

 

 

How would "drop rate or currency bonuses" compensate us for missing time on Clan Passives we payed for?

I agree with my clannie and expect an extension of all temporary passives for the downtime. :)

 

Apart from that, thanks for the early headsup!

 

 

I agree, anything lost due to this that was directly paid for with real money...should be compensated for.

 

 

Players with Premium and Clan Skill Upkeep Skills will be given comparable time restored based on how long we are down for. 


  • 2

#11 Dragonlark

Dragonlark

    Technically Minded

  • Community Managers
  • 2592 posts
  • Playing:Dragon Saga

Posted 06 November 2015 - 05:06 PM

The time for the move has been finalized and moved back to 11/15/2015. This process will start at 2 PM PST, and the servers will go down at 3 PM PST (server time).


  • 0

#12 MonnaLise

MonnaLise

    Awarded #1 Troll

  • Members
  • 550 posts
  • LocationUnder a suspended load
  • Playing:ROSE Online
  • Server:The one with Free Premium

Posted 11 November 2015 - 05:16 PM

This means.. its Pegasus days!
  • 0

#13 thetrangdamvn

thetrangdamvn

    Too Legit To Quit

  • Members
  • 1671 posts
  • LocationHanoi, Vietnam - GMT +7
  • Playing:ROSE Online
  • Server:Draconis

Posted 11 November 2015 - 05:33 PM

This means.. its Pegasus days!

 

I assume they are all on the same hardware system, that means Pegasus will likely be down as well.


  • 0

#14 MonnaLise

MonnaLise

    Awarded #1 Troll

  • Members
  • 550 posts
  • LocationUnder a suspended load
  • Playing:ROSE Online
  • Server:The one with Free Premium

Posted 11 November 2015 - 06:13 PM

Really huh :(
  • 0

#15 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 11 November 2015 - 06:19 PM

11-15, the day ROSE shuts down and never comes back on. I mean, wut? 

 

But no seriously they're moving their office sounds like, so all services for ROSE will be down. Even though the title says 'Warpportal" I don't see notices for any of the other services I looked at [RO DS etc] so it sounds like it's just us. 

 

I know what I'll be working on though. 


  • 0

#16 pdfisher

pdfisher

    Champion Representative

  • Members
  • 5246 posts
  • LocationPennsylvania, in the heart of PA dutch country
  • Playing:ROSE Online
  • Server:Leonis

Posted 12 November 2015 - 04:46 AM

I also play DS some, and I was told it will be down as well.


  • 0

#17 Dragonlark

Dragonlark

    Technically Minded

  • Community Managers
  • 2592 posts
  • Playing:Dragon Saga

Posted 12 November 2015 - 08:29 AM

Most of the Warpportal game servers will be included in this downtime and have notices on their forums regarding the extended maintenance. 


  • 0

#18 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 12 November 2015 - 02:17 PM

Dang, I missed like, every sub section I went to. Who's up for some TL2! lmao 


  • 0

#19 MonnaLise

MonnaLise

    Awarded #1 Troll

  • Members
  • 550 posts
  • LocationUnder a suspended load
  • Playing:ROSE Online
  • Server:The one with Free Premium

Posted 13 November 2015 - 03:38 AM

Can we have compensation for Honor Passive [30 Days] too ? Its also a paid subscription.


  • 0

#20 Selmaaa

Selmaaa

    I made it Off Topic

  • Members
  • 37 posts
  • Playing:Nothing

Posted 13 November 2015 - 09:16 AM

But how are server going down 15th november, when we have this weekend boost that lasts untill Monday?? (Monday is 16th?)

I m confused?


  • 0

#21 kumpiakot

kumpiakot

    Knight Representative

  • Members
  • 536 posts
  • Playing:ROSE Online
  • Server:draconis

Posted 13 November 2015 - 02:31 PM

tick..tock..tick..tock..tick...tock


  • 0

#22 angeltje

angeltje

    Too Legit To Quit

  • Members
  • 2687 posts
  • Twitter:https://twitter.com/angelltjee
  • Playing:ROSE Online
  • Server:Arua

Posted 16 November 2015 - 05:21 AM

Is the forum really working?
  • 0

#23 2982140607214517260

2982140607214517260

    I made it Off Topic

  • Members
  • 44 posts
  • Playing:ROSE Online
  • Server:No more

Posted 16 November 2015 - 05:24 AM

test and see


  • 0

#24 Fliederduft78

Fliederduft78

    Too Legit To Quit

  • Members
  • 1691 posts
  • LocationCurrently on Earth
  • Playing:Dragon Saga
  • Server:Last one standing

Posted 16 November 2015 - 05:46 AM

Yes, forum seems to be back. :p_smile:

But as far as my testings go ROSE and DS login are still down.


  • 0

#25 angeltje

angeltje

    Too Legit To Quit

  • Members
  • 2687 posts
  • Twitter:https://twitter.com/angelltjee
  • Playing:ROSE Online
  • Server:Arua

Posted 16 November 2015 - 05:54 AM

Yes, forum seems to be back. :p_smile:
But as far as my testings go ROSE and DS login are still down.

Weird
  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users