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Ragnarok RESTART Mini Maintenance 7-27-2017


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#26 Wizachan

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Posted 27 July 2017 - 03:40 AM

the DDoS' main target is warpportal to get credit card data. noone cares about your pupa card.

That's an interesting theory as well, but your "matter of fact" attitude makes me wonder...

Edit: Asking such a question was rude of me, I apologize


Edited by Wizachan, 27 July 2017 - 03:42 AM.

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#27 Francis2016

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Posted 27 July 2017 - 03:40 AM

THIS IS AN OUTRAGE! Maintenance yesterday, and you people didn't improve the log in, what are you people doing? YOU should compensate the players for this piss poor job. 


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#28 ragnarbrothbook

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Posted 27 July 2017 - 03:40 AM

"backup database files every 5 minutes" - "it is that easy"

lol, better go back to databases 101 instead of lungering in the forums

 

How to back it up after scrambled like eggs. Backup eggs.


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#29 itsjusteemo

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Posted 27 July 2017 - 03:41 AM

haiz.. still cannot log in.


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#30 Campitor

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Posted 27 July 2017 - 03:41 AM

the DDoS' main target is warpportal to get credit card data. noone cares about your pupa card.

It is my understanding, We don't store that kind of data. That is why we have no reoccurring payment system and it must be manually entered every time.


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#31 ragnarbrothbook

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Posted 27 July 2017 - 03:43 AM

Despite my impatience, I will come back. I have to switch to some other side activity though. Guessing on the ups and downs is the dominant activity past 24 hours. Like I said, quality game. You guys will get it right. I do have to disengage for now.


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#32 Campitor

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Posted 27 July 2017 - 03:44 AM

Mini Maintenance complete. Please note as stated in the OP this most likely isn't a complete fix but only a step along that path.


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#33 Wizachan

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Posted 27 July 2017 - 03:44 AM

It is my understanding, We don't store that kind of data. That is why we have no reoccurring payment system and it must be manually entered every time.

This is extremely good news to me! It really puts my mind at ease that my payment info is safe during these attacks


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#34 rpgfanguy

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Posted 27 July 2017 - 03:45 AM

:p_hi:

 

I'll be back here in a day or two. Quality game. Just fix the screen door, please.
 

No screendoor is psvr. lol :P


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#35 mokopoko

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Posted 27 July 2017 - 03:45 AM

"backup database files every 5 minutes" - "it is that easy"

lol, better go back to databases 101 instead of lungering in the forums

 

 

School boys getting "Introduction to Database Structures" lesson at college can't understand what i mean. 

 

Only someone who practices this can understand...


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#36 maddcrack

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Posted 27 July 2017 - 03:45 AM

allow ip address local only.

you mean you only want this server to be played on what country it is based in? O.o I think that sucks. Correct me if I took your reply wrong.


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#37 Francis2016

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Posted 27 July 2017 - 03:47 AM

It is my understanding, We don't store that kind of data. That is why we have no reoccurring payment system and it must be manually entered every time.

 

Actually there is an option which is "other payment methods"="xsolla" under credit/debit where you have the choice to save details to make future purchases much easier. 


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#38 mattxor

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Posted 27 July 2017 - 03:47 AM

I do wish there was a server that.

 

Has a copy of my Odin accounts with no items or gear.(Character levels and skills updated each maintenance from Odin)

(Gear obtained on new server will stay there and not be transferred.)

 

Each maintenance, items gained on new server are moved to a special storage on Odin that must be cleaned before the next maintenance.

(Maybe have a special storage that items need to be in or they do not get transferred.)

 

That way when there is maintenance, I can still play and feel that I have gained progress for my Odin accounts.

 

 

 

 


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#39 Campitor

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Posted 27 July 2017 - 03:48 AM

Actually there is an option which is "other payment methods"="xsolla" under credit/debit where you have the choice to save details to make future purchases much easier. 

That would be Xsolla saving it I think. I haven't experimented with all the payment options in a long time.


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#40 dyliverance

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Posted 27 July 2017 - 03:50 AM

Mini Maintenance complete. Please note as stated in the OP this most likely isn't a complete fix but only a step along that path.

so when can we log in? 


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#41 Jerval

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Posted 27 July 2017 - 03:50 AM

i also cant log in... tho my brother apparently can...


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#42 markash03

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Posted 27 July 2017 - 03:51 AM

yea im also trying to log but is not working

 


Edited by markash03, 27 July 2017 - 03:52 AM.

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#43 Francis2016

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Posted 27 July 2017 - 03:52 AM

Compensate us please. we are paying hard earned money to enjoy the game. most of my friends have VIP stats and consume KPs. you have to compensate us for this inconvenience. 

 

and please dont tell us to make a ticket, it would take days for us to get a reply, and days to reply to each other. 


Edited by Francis2016, 27 July 2017 - 03:52 AM.

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#44 570151228190424213

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Posted 27 July 2017 - 03:54 AM

how about change the backend code to lock the variable exchange between the login and account servers, or make sure your database server binds transmissions  and aren't using badly implemented peek methods

these are the the only excusable things that could happen if you are using crappy coders, i bet it's something more rediculous though lol

i don't see why they can't ip change checks on the account server, disconnect and emails asking for access, that would stop it temporarily until the problem is resolved


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#45 Hagges

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Posted 27 July 2017 - 03:54 AM

It is my understanding, We don't store that kind of data. That is why we have no reoccurring payment system and it must be manually entered every time.

 

still worth a try. also possible to inject some code-snippets to sniff the wanted data. DDos is most likely always to get foreign data - credit card data in the best case ¯\_(ツ)_/¯


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#46 Francis2016

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Posted 27 July 2017 - 03:55 AM

how about change the backend code to lock the variable exchange between the login and account servers, or make sure your database server binds transmissions  and aren't using badly implemented peek methods

these are the the only excusable things that could happen if you are using crappy coders, i bet it's something more rediculous though lol

i don't see why they can't ip change checks on the account server, disconnect and emails asking for access, that would stop it temporarily until the problem is resolved

 

or how about investing more in powerful servers and security? 


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#47 EnableWhisperMode

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Posted 27 July 2017 - 03:56 AM

oh well, hope this fix anytime soon.


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#48 mefistozin

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Posted 27 July 2017 - 03:56 AM

At what times will this mini-maintenance start and finish?

 Are you kidding right????? Can`t you READ!!??


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#49 VModCinnamon

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Posted 27 July 2017 - 03:58 AM

Login is now online, though it is still sluggish due to the amount of login attempts.


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#50 Raspberyl321

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Posted 27 July 2017 - 03:59 AM

:p_love: Maintenance Day Everyday Friends ! :p_love:


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