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Compensation Event!


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#151 sshiiyiinqqxD

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Posted 15 August 2017 - 03:29 AM

Has everyone received their 14days ? I have yet to receive it , should i do a ticket ?


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#152 pinokolada

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Posted 15 August 2017 - 05:22 AM

Has everyone received their 14days ? I have yet to receive it , should i do a ticket ?

my ticket without answer 3 days


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#153 Fleshgod

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Posted 15 August 2017 - 05:43 AM

I put vip on my account on august 8th or 9th and didn't get the extra 14 days.


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#154 rnavarro13

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Posted 15 August 2017 - 07:46 AM

i have not received my 4 free days vip yet, i'm a steam user...


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#155 sshiiyiinqqxD

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Posted 15 August 2017 - 03:17 PM

my ticket without answer 3 days

ouch , guess we have to wait =p


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#156 luminaa

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Posted 16 August 2017 - 03:55 PM

guys I don't have my Steam link on my account and I didn't receive the 14 days VIP

 

My VIP expires day 28.. BnJ5UZs.gif


 


Edited by luminaa, 16 August 2017 - 03:55 PM.

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#157 orlanditodr

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Posted 16 August 2017 - 04:40 PM

Has everyone received their 14days ? I have yet to receive it , should i do a ticket ?

I dont know anyone who got the 14 days... mine expired yesterday


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#158 LaNoirEX

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Posted 16 August 2017 - 11:35 PM

I am at a point that I don't care anymore cause I can't play anyways. If I can do 3 steps every minute VIP won't help.


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#159 1493170721032904057

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Posted 17 August 2017 - 12:27 AM

I cant believe i wasted my time with going to WoE to get two helms that are going to sit in the storage. But RIP to all of the people who were fishing for the Maximilian Von Babe, you could of just waited and got it for free. 

shaaark167.jpg

shaaark170.jpg

 

 


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#160 ShekelShark

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Posted 17 August 2017 - 12:33 AM

I cant believe i wasted my time with going to WoE to get two helms that are going to sit in the storage. But RIP to all of the people who were fishing for the Maximilian Von Babe, you could of just waited and got it for free. 

shaaark167.jpg

shaaark170.jpg

 

im amused.

 

Spoiler


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#161 roflcopter123456

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Posted 17 August 2017 - 01:19 AM

do you guys really complain about getting free vip a little bit later? uff whats wrong with you? its free. you get it when you get it. if you want vip ealier buy it for 1,5€ or whatever. if you dont have the money collect bottles or help an old lady. omfg. and i ask myself why the support is lazy. its not. users just ask unlimited silly questions... come on guys. they have to care about real problems.


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#162 LaNoirEX

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Posted 17 August 2017 - 03:04 AM

do you guys really complain about getting free vip a little bit later? uff whats wrong with you? its free.

 

Stop right there. It's free - as an excuse for bad servers, lagging, dcing,accidentally mixing up login accounts, botwaves, ddos attacks and all the other stuff that might or might not be true. Yes the game is free. Yes the 14 days extra are free. But we get them cause we paid, and we paid for something we couldn't use. So we have the right to complain about bad service, delayed vip and - still - lagging bad servers. If I go to a restaurant and order noodles, get them and they are rotten, I have the right to complain. If the waiter says I get my money back or a free drink and then forgets about it - I still have the right to complain.

 

I don't want to be the bad guy, but what happening right now is simply unacceptable bad service and I am really close to quit. I was happy to see a new server opening, and now I can't do -_- while others(esp bots), whyever, can. I am farming in anthell right now with a myst case card cause it's the only map I don't die by lag. I even considered yggdrasil cause there is nothing that could kill me while waiting to be ableto move again.


Edited by LaNoirEX, 17 August 2017 - 03:07 AM.

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#163 CaucasianShark

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Posted 17 August 2017 - 03:55 AM

do you guys really complain about getting free vip a little bit later? uff whats wrong with you? its free. you get it when you get it. if you want vip ealier buy it for 1,5€ or whatever. if you dont have the money collect bottles or help an old lady. omfg. and i ask myself why the support is lazy. its not. users just ask unlimited silly questions... come on guys. they have to care about real problems.

 

When you say care about real problems what problems are they concerned with? that silvervine does not get stacked on its own, or WoE pots that you have to spend extra time stacking them? The GM's made an NPC to be able to stack items instead of just changing the items to being stacked without having to talk to a NPC. You can not open woe boxes while you're in the storage, so you have to open a few boxes go to your storage put them in go back out and opening a few boxes at a time. I tend to use more white potions than blue so i have a stack of blue pots sitting in my inventory so i cant just open a few boxes while leveling or else i tend to have 0 with pots and 100 blue pots and i have to go back to town and open more boxes put them in storage and take what i need. I will spend 30 minutes opening woe boxes and stacking them and putting them into my storage so i can take out the correct ratio of whites to blue to go level. what about coming out with 2-2 classes one at a time instead of coming out with all 2-2 classes at once. By coming out with 1 2-2 class at a time they are going to keep changing the dynamics of woe, until all 2-2 classes are out. The game has been out for over 15 years these are not new classes that are just being released for the first time, there are private servers doing a better job implementing 2-2 classes. Or how about server stability, and lag issues there is over 9,00 people playing this game and their server can hold a steady 3,000-5,000 people with out to much lag. They have not been doing a good job at customer service it took almost a month for my ticket to be reviewed and get an answer and the answer i got has  no effort put in to it. as i was reading the message it seemed like they spent about 30 seconds writing it and send it off with out addressing my ticket. I watched the warp portal ragnarok stream, i figured they were going to be talking about future updates and how they game is going, but no they spend 55 minutes of the 1 hour stream talking about fan art and not even 5 minutes of the game. The GM's should be ashamed of themselves for the job they are doing on this server, i have been apart of private servers that have cared more for their community.

 

unnamed-16.jpg


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#164 devil4black

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Posted 17 August 2017 - 09:19 PM

Any Info about the 14 Days VIP or the 4 Day free VIP for the Player who dont get it?


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#165 gtackle133

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Posted 18 August 2017 - 01:15 AM

Any Info about the 14 Days VIP or the 4 Day free VIP for the Player who dont get it?

You can already redeem the 4 day VIP go to your warp portal power up page, and click on your account go to vip and you should see 4 day vip for 0 WP 
 


Edited by gtackle133, 18 August 2017 - 01:16 AM.

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#166 ShekelShark

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Posted 18 August 2017 - 01:23 AM

You can already redeem the 4 day VIP go to your warp portal power up page, and click on your account go to vip and you should see 4 day vip for 0 WP 
 

 

the 4 day vip was removed on the 14th. :hmm:

 

Spoiler


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#167 hungrymuch

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Posted 18 August 2017 - 04:54 AM

Considering the game is unplayable atm for most people where the lag is so horrendous you can't really walk or grind. May we have an extension to the VIP and the event? 


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#168 MasterChilly

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Posted 18 August 2017 - 05:24 AM

Just got my free VIP starting last night, and there is barely any lag now.  So a big thank you to the re:start staff for their hard work!


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#169 LaNoirEX

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Posted 18 August 2017 - 06:45 AM

Just got my free VIP starting last night, and there is barely any lag now.  So a big thank you to the re:start staff for their hard work!

 

Nice try Campitor.


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#170 VModCinnamon

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Posted 18 August 2017 - 10:45 AM

Update:

According to the staff, the VIP time compensation has been inserted to all eligible accounts of Restart server (Steam and WP registered).

Thank you for being patient!


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