Name of NPC with issue: "Shopping Board"
Location: prontera 182;214
Type of Issue: function.
Describe the issue: I've tried to buy a "+8 Red Baby Dragon Hat " from a store that I found on the "Shopping Board" NPC for the price of one billion zeny. The merchant's zeny capacity couldn't hold the money, so the transaction was cancelled, but still the zeny was taken from my character and I didn't got the item.
I'm trying to send a ticket, but the authentication e-mail to register from the warp portal support page is not reaching me. I've tried different e-mail accounts, looked in the spam and trash folders and the search engine.
Check your in-game Rodex incase the Zeny was sent there. If nothing then this is a critical bug.
As for sending a ticket, the verification email may take a couple of minutes so please be patient, also make sure to check your Spam/Junk folder.
If you still have issues sending a ticket let us know.