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[Prontera] Zeny just disappeared, Rodex doesn't load


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#26 JillOfTrades

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Posted 02 May 2020 - 02:30 PM

Guys, Campitor is already aware of this problem and he's working on it, so flooding the post telling that you're also stuck wont help in anything. Just sayin :)

 

But it makes me feel less lonely :(


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#27 ChristopherRoy

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Posted 02 May 2020 - 02:34 PM

im having the same problem.

 

my hunter stuck in payon dungeon level 3

stuck in one cell only but i can attack munaks and my hunter does not receive any damage

 

same goes with my blacksmith in town. cant move at all

 

even the daily log in reward can't be click and receive via rodex.

 

hope you guys fix this soon.


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#28 farmalike

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Posted 02 May 2020 - 02:38 PM

I hope my pet returns. =(


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#29 ARTEMI5

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Posted 02 May 2020 - 02:38 PM

Char name: Artemis Versailles
Knight 99

STUCK in Northeast morroc inn


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#30 Xsansao

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Posted 02 May 2020 - 02:40 PM

I hope my pet returns. =(

dude when i saw this pet missing reports i logged on my acc to check on my Eggring and HE'S GONE!!! -_- i put so much time on that thing!!!!!!!!!!!! HELP CAMPITOR ;-;


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#31 Campitor

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Posted 02 May 2020 - 02:41 PM

Were gathering logs and DMP files of the errors from the servers. As far as we can tell characters affected by this seem to be random. Unfortunately restarting affected zones doesn't seem to fix the issue so we will be planning a full server restart after WoE to fix affected characters.


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#32 farmalike

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Posted 02 May 2020 - 02:43 PM

Were gathering logs and DMP files of the errors from the servers. As far as we can tell characters affected by this seem to be random. Unfortunately restarting affected zones doesn't seem to fix the issue so we will be planning a full server restart after WoE to fix affected characters.

 

Thanks man! What about the pets? We will get them automatically or we'll have to open tickets?


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#33 Xsansao

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Posted 02 May 2020 - 02:44 PM

Were gathering logs and DMP files of the errors from the servers. As far as we can tell characters affected by this seem to be random. Unfortunately restarting affected zones doesn't seem to fix the issue so we will be planning a full server restart after WoE to fix affected characters.

Campitor that means that our pets, with their proper intimacy, will be back?


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#34 Campitor

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Posted 02 May 2020 - 02:46 PM

Thanks man! What about the pets? We will get them automatically or we'll have to open tickets?

 

 

Campitor that means that our pets, with their proper intimacy, will be back?

They should be. If not the GMs will need to do restores.


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#35 Jcap23

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Posted 02 May 2020 - 02:47 PM

@senior members / Campitor, my toon after WoE last week and when WoE started today 5/2/2020  is Getting Stuck... in Geffen inn, it wont move and will get disconnected after a few minutes. pls look into it


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#36 Booggart

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Posted 02 May 2020 - 02:56 PM

Same problem here.

My knight is stuck in Geffen and my Bongun Pet is gone! Character name: Boggart
And my Sin's Rodex wont load in Prontera, and my Mastering Pet is gone too! Character name: Tomoe, Way of Lighting


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#37 Niicoz

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Posted 02 May 2020 - 03:02 PM

My Swordman is stuck in payon fields and my HO pet is gone, Character name: Bichinho 2

 


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#38 truth1492

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Posted 02 May 2020 - 03:02 PM

cant believe i'm missing woe from this


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#39 D0cHudson

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Posted 02 May 2020 - 03:17 PM

My character got stuck in the glast heim, after incubation my high orc. the egg dissappeared and it didn't appear, and my character full stuck. character name: KIZZ overpower - high orc name: High Orc (no name)


Edited by D0cHudson, 02 May 2020 - 03:19 PM.

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#40 farmalike

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Posted 02 May 2020 - 03:20 PM

cant believe i'm missing woe from this

 

Can't believe WoE is still going on with a lot of people stuck, lol.


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#41 KaYai00

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Posted 02 May 2020 - 03:22 PM

Got stuck at Alberta as well.


Edited by KaYai00, 02 May 2020 - 03:23 PM.

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#42 bilulo420

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Posted 02 May 2020 - 03:26 PM

Besides not getting my pecopeco card, now I'm stuck in Geffen

 

Cmon, shut down the damn servers to fix this, how is it fair to have a WOE going on with such problems?


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#43 farmalike

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Posted 02 May 2020 - 03:29 PM

Besides not getting my pecopeco card, now I'm stuck in Geffen

 

Cmon, shut down the damn servers to fix this, how is it fair to have a WOE going on with such problems?

 

Probably because no big shot from any major guild got stuck. That's why the server will reset only after war.


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#44 Min4tsu

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Posted 02 May 2020 - 03:30 PM

Character stuck and after a while it appears that I was disconnected from the server. Only with that character.
And my pet it's gone!! :o

 

Helpppp Meee!!!


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#45 Campitor

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Posted 02 May 2020 - 03:37 PM

Probably because no big shot from any major guild got stuck. That's why the server will reset only after war.

No.. its because were gathering dmp files from the server and harvesting logs as this is going. We want kRO studio to fix this as a priority so were gathering and sending everything.


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#46 LooSiuni

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Posted 02 May 2020 - 03:45 PM

I just don't want to stay 1 week without my converters because of tickets. And looking at the ammount of people losing items, tickets might just take that long to restore items.
I hope you can restore everything with the reset.

Edited by LooSiuni, 02 May 2020 - 03:46 PM.

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#47 Arnixx

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Posted 02 May 2020 - 03:50 PM

I logged off on my priest at Prontera at the church (before maintenance happened), so that's fun. I'm seeing WoE is still going on (I take no part in it but rip) while I'm here d/c like crazy. I might open the cilent again and see if my merchant got affected by this as well.

 

Update: My merchant has the same issue (but the only difference, not able to have a bugged out log-in rewards screen but still not getting the log-in reward checked/received).

And I've noticed that there wasn't any sort of update on my cilent, so I'm going to assume the recent update just got pulled? (might just be me on this one)


Edited by Arnixx, 02 May 2020 - 03:57 PM.

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#48 Hlipo

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Posted 02 May 2020 - 04:05 PM

Hi,

I'm having same issue here,
My knight stuck near west portal of comodo Town, currently unable to move, rodex and using any active skill/pot as well as losing my little isis pet.

Hope that everything will return as it was once the reset happen after WOE as mentioned.


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#49 farmalike

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Posted 02 May 2020 - 04:10 PM

NVM, FIXED!
Thanks!!


Edited by farmalike, 02 May 2020 - 04:11 PM.

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#50 LooSiuni

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Posted 02 May 2020 - 04:10 PM

Still missing the converters. Great, now losing time on the vending scroll.
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