38 replies to this topic

[forthrallwow1]

It looks like we are not executing our in-game rules (at least not as much) any more. This is a major reason why players are more fed up this time (4th job update) than 17.1 or 17.2 updates, although all of them came with extended maintenance time and a number of bugs.

Proof, finding, screenshots and replays in this tread are collected from trusted sources in the community.

 

The in-game rules I mentioned here are referring to the staff posts or replies from the following links:

https://forums.warpp...7414-mvp-rules/

https://forums.warpp...and-guidelines/

https://forums.warpp...9-ingame-rules/

 

1. suspected duplicator

For previous discussions please see: https://forums.warpp...frequently-now/

In summary:

Players can take advantage of some server disconnections to duplicate items (confirmed by a coincident deal right before Prontera map server down);

Whether and how they caused servers to go down is technical and remains unknown to me. I believe this has also been under WP's investigation for a while.

Some players have been selling suspicious amount of expensive items and they are suspicous in the following ways:

In-game obtained items (17.1 Finest Modules for example) selling consistently (total estimated revenue over 100b) lower than cost;

Missing side products (no sale of high-grade modules until mentioned in that thread);

Selling more COP only item than the amount that our whole server can produce (and coincidently "sold out" right after being called out);

and many more.

It takes players a lot of efforts to find this out, since we don't have access to the back end information that a Warpportal Staff may have. However with these findings you can't get away by accusing everyone "harassment".

When we send a ticket, we get this reply:

"Thank you for sending us a support ticket. This is xxx from WarpPortal Support Team.

We greatly appreciate your initiative in providing information regarding a potential ill-mannered behavior in-game. We will investigate the situation immediately. Please be informed that we are not able to provide details regarding our investigations due to security reasons.

Thank you for your cooperation.

Sincerely,"

I also got this screenshot (with names erased but you can see it's from a GM) and there seems to have some progress in the investigation. The player has at least 10k+ items "coming from nowhere". Obviously this forum does not allow me to use image extension so I will share the link here.

Unfortunately, that's all she wrote.

 

2. Griefing and many more real harassment

Based on VModCinnamon: "If the intention is to blatantly prevent others from engaging FFA boss through means of blockage, such as Ice wall, Safety Wall, Magnetic Earth, and Pneuma then yes it is an offence."

However we can't stop this:

If you don't know with today's damage the MVP has no chance to cast any skills to be voided by the player's "Land Protector" (Magnetic Earth) skill, at least from the 3 screenshots above, you should clearly tell the player consistently casting Land Protector to prevent the other sorcerers from casting psychic wave: the other sorcerer opened a very small area not under either the MVP or the Land Protector guy but got immediately covered by Land Protector again.

and this is from another replay from another player: 

I really cannot tell how clearer this can be. As far as I know this player has been reported through our ticket system on at least NAR map and Wizard of Veritas map for griefing by multiple players. If multiple players have shared harassment from the same player, it means this has not been taken seriously. I don't believe even a verbal warning is given.

We only get this reply from tickets:

"Thank you for sending us a support ticket. This is xxx from WarpPortal Support Team.

We greatly appreciate your initiative in providing information regarding a potential ill-mannered behavior in-game. We will investigate the situation immediately. Please be informed that we are not able to provide details regarding our investigations due to security reasons.

Thank you for your cooperation.

Sincerely,"

Unfortunately, that's all she wrote.

 

3. Bug abusers, 3rd party program usage on WOE

I don't play WOE myself, but I'm sure every participant is aware of this.

 

As of this point, any delay on maintenance is already expected. The never-ending ill-mannered behavior is what causing players' disappointment and frustration. Deleting posts and replies does not fix anything.

For example, our new refinement system update (more BSB needed for refinement 10+) Plus a player with 10k+ item coming from nowhere (and he has been selling infinite supply of BSB) = extremely unfair to normal players.

A player used to accuse him for infinite convex mirror (on both forum and DC) is now his friend. With this type of history, when players feel the VMod is providing "too much protection" towards this, it would be normal for them to feel Vmod is bribed. I personally don't believe this, but Vmod's claim "I can assure you..." doesn't do anything either. 

This reminds me of an earlier post that a player's "item verification ticket" resulted a GM confirmed an item legit and the player doesn't even have the item (link https://forums.warpp...ation-is-a-joke). As this point, many players are not sure if tickets are being taken seriously any more. Warpportal should really focus on building some trust in its service now. Consistent new OCP items with the above ill-mannered behaviors tolerated, will just disgust normal players.

Edited by forthrallwow1, 11 September 2023 - 04:17 PM.

[forthrallwow1]

In case more pictures provided to me.

Edited by forthrallwow1, 11 September 2023 - 04:13 PM.

[iriisss]

Might as well include this thread too:
https://forums.warpp...e/#entry3038512
Verifying something the player doesn’t even have in his inventory as ‘legit’.

Support team GMs are just amazing. Now they are asking us to provide list of items lost from offline vend bug??? Why should we waste our time trying to recall everything we vend?

Edited by iriisss, 11 September 2023 - 04:14 PM.

[WiseFabre]

Maybe IRO Gravity has been infected by the same mind virus that causes retail stores to allow shoplifting looters to get away with all sorts of ill-mannered behavior.  IRO Gravity is located in California which is famous for such mind virus infections.

[KriticalAssassin]

Been this way a while now, would report bots and they'd say they would take action, same bot would be there months later still there all day every day. Bug abuse that is extremely obvious and they don't take action on people that abuse it or fix the issue for a long time. Ro is a lawless waste zone now and has been for a while.

[QYakkun]

It's true!

It seems that the WP team don't give any punishment to those players.

There are more and more bot and AFK players in the game. They are everywhere like virus. (Every hot lving map and card-farming map)

Reporting these people find out to be meaningless, they will not be punished and GM will do nothing about it.

"Make IRO great again" Look what you guys said! how ironic! Fact speak louder than words!

Everything is going bad <snip>

This is very pathetic! Shame on you WP team!

 

Edited by VModIceCreamCake - Please don’t attempt to bypass language filter

Edited by VModIceCreamCake, 12 September 2023 - 09:59 AM.

[Chorvaqueen]

Tinfoil: It would make 100% sense if the income stream from these bad actors is big enough for them to look the other way.

 

Not tinfoil: Complacency. Despite the dumpster fire iRO is right now, it's still making enough money for WP to not care. The most they can do is turn the switch on and off.

Edited by Chorvaqueen, 11 September 2023 - 04:34 PM.

[ZHONGKAIH]

In addition: Bot issue

 

Recently we can see more and more leveling bot especially in AbyssGlastHeim/Einbech3F/AncientOdin/AbyssLake4F/EP17.2..etc. They also auto-farm a lot Cards like PWM,Pitaya by bot.They are not only auto-hotkey but 3rd-party cheat tool. Most of them are PW-Sorc,DB-RK,Comet-WL, their cast-fly action very fast and you can hardly catch their IGN unless recording for GM. However, tons of tickets sent but bot player still active for months. In the past I could see patroling GM in the game to maintain law but now, even sending tickets can't solve problem.

 

I think GM support team's service quality is closely related the GM team leader and from the recent tickets I feel that their service quality declined a lot. In the past, we have Campitor, Cordite, but who we have now? I don't know. The only full-time staff who still 'communicates' with players is CMPoring.

Edited by ZHONGKAIH, 11 September 2023 - 04:46 PM.

[Kuurus]

It's not what you know but what you can prove. It's even this way in la court of law. Then you need to do it beyond a reasonable doubt. Not YOUR reasoning, but THEIRS. There is a difference between circumstantial evidence and hard evidence. People are overly emotional. People need to take step back and clear their head before moving forward. Sending screens do nothing. Complaining on forums is just... complaining on forums. you are just bringing awareness to others? Then what? If they have 10000 whatever on sale for a cheap price and I need it I am going to buy it anyways and so are others. This is such an unwinnable battle here.

[Essmikayl]

It's not what you know but what you can prove. It's even this way in la court of law. Then you need to do it beyond a reasonable doubt. Not YOUR reasoning, but THEIRS. There is a difference between circumstantial evidence and hard evidence. People are overly emotional. People need to take step back and clear their head before moving forward. Sending screens do nothing. Complaining on forums is just... complaining on forums. you are just bringing awareness to others? Then what? If they have 10000 whatever on sale for a cheap price and I need it I am going to buy it anyways and so are others. This is such an unwinnable battle here.

true, for instance

how can we distinguish between:

1. dupers

2. legit player who spend 10k$ so they have 30k BSB+

 

its a stretch but its possible.

saw player flexing their 150k+ KP in the facebook group. granted that it was 2-3 years ago but its still possible.

[neko1231]

Wait, the "iro GM" player is a real GM? If so, it's so ridiculous that he/she admitted the source of those in-game items is suspicious, but instead of taking right actions, the GM team did nothing to stop it, wow! I remember when Oda or Campitor was here, they will stop those illegal dupers immediately, and I am very curious now what "extra" evidence do they need even after the GM checked their own server logs, please don't tell me they need help from KRO to make a decision. 

 

Also if I recall correctly, using Magnetic Earth to block skills from other players in MVP hunting is definitely illegal and should be banned immediately. It also seems that the GM team is allowing this kind of sick behavior now? Anyone from the GM team can confirm this for me please?

 

It seems now the GM team does NOT understand their own game rules at all, let alone enforce them correctly. The GM team is just a group of mindless zombie who can only reply "we will escalate this to our specialist team" to look for someone to spoon feed. Now I totally understand why the disconnection issue lasts so long, and why this server becomes a -_- show. 

 

I smell WP defenders coming to say something like: they work really hard to bring the 4th job, why you guys are so mean. Let's wait and see

 

 

[neko1231]

true, for instance

how can we distinguish between:

1. dupers

2. legit player who spend 10k$ so they have 30k BSB+

 

its a stretch but its possible.

saw player flexing their 150k+ KP in the facebook group. granted that it was 2-3 years ago but its still possible.

Seems in the screenshot, the "iro GM" player is saying those 10k "comes from no where" (if that guy is a real GM)? The GM team can check transaction history on their own website isn't it?

 

 

 

It's not what you know but what you can prove. It's even this way in la court of law. Then you need to do it beyond a reasonable doubt. Not YOUR reasoning, but THEIRS. There is a difference between circumstantial evidence and hard evidence. People are overly emotional. People need to take step back and clear their head before moving forward. Sending screens do nothing. Complaining on forums is just... complaining on forums. you are just bringing awareness to others? Then what? If they have 10000 whatever on sale for a cheap price and I need it I am going to buy it anyways and so are others. This is such an unwinnable battle here

Eh, if the "iro GM" guy is a real GM, that guy already admitted those in-game items "come from no where", why you think this is circusmtantial then? Isn't it official confirmation from the GM team and is "hard" enough in that case?

Edited by neko1231, 11 September 2023 - 05:11 PM.

[iriisss]

Interesting. Some ppl keep questioning for “solid” proof of the duplicate item issue. While you posted the screenshots of an official GM saying the duper has items with unknown source, they say you posting screenshots on forums doesn’t help. Apparently tickets have been submitted and the duper is still around selling unlimited discontinued stuff. So legal players should just sit back and tolerate all these -_- causing by incompetent support team?

Edited by iriisss, 11 September 2023 - 05:32 PM.

[Kuurus]

Interesting. Some ppl keep questioning for “solid” proof of the duplicate item issue. While you posted the screenshots of an official GM saying the duper has items with unknown source, they say you posting screenshots on forums doesn’t help. Apparently tickets have been submitted and the duper is still around selling unlimited discontinued stuff. So legal players should just sit back and tolerate all these causing by incompetent support team?

Did you read the sentence that started with " we need more proof"? Also, look at the screenshot "1000 items out of nowhere" context needs to be given if the guy is posting said that and they were quoting him or GM.

There is a ticket system for a reason no matter how much it sucks and no matter what we think about the gms doing their job. When you accuse someone you have the burden of proof. Like my post said above circumstantial stuff like heresay is not solid. I understand people are mad, but it doesnt change the fact of what you need. Could i convey this is in a more subtle and easy way? sure.

I am not trying to argue about right or wrong. I have no emotional attachment to this issue. I am showing you there is more here than you all see. If you want them banned then get the stuff you need instead of a screenshot with items and heresay.

 

[Kuurus]

Seems in the screenshot, the "iro GM" player is saying those 10k "comes from no where" (if that guy is a real GM)? The GM team can check transaction history on their own website isn't it?

 

Eh, if the "iro GM" guy is a real GM, that guy already admitted those in-game items "come from no where", why you think this is circusmtantial then? Isn't it official confirmation from the GM team and is "hard" enough in that case?

Did you read the whole conversation in that screenshot or just what you wanted to? the GM plainly states they need more evidence. They said the person was suspicious. Again, I addressed that in another post. "come from nowhere" is what they said? or was it what the person who reported them said and they are quoting? All I am saying is try and be objective. You all already have your pitchforks and torches and marching on the guy already. You get a sentence after your verdict, not before.

[neko1231]

Did you read the whole conversation in that screenshot or just what you wanted to? the GM plainly states they need more evidence. They said the person was suspicious. Again, I addressed that in another post. "come from nowhere" is what they said? or was it what the person who reported them said and they are quoting? All I am saying is try and be objective. You all already have your pitchforks and torches and marching on the guy already. You get a sentence after your verdict, not before.

Are you really blind? That “come from no where” is in yellow color and from that iro GM player xD. Who was really doing selective reading before commenting xD? I think before being your so called “objective”, you need better eyesight first.

Edited by neko1231, 11 September 2023 - 07:43 PM.

[ZHONGKAIH]

The most LMFAO thing is asking players to provide proof. Are the players able to hacking the server log to check how the suspicious item come from? lol

Edited by ZHONGKAIH, 11 September 2023 - 07:41 PM.

[Kuurus]

Are you really blind? That “come from no where” is in yellow color and from that iro GM player xD. I think before being your so called “objective”, you need better eyesight first.

You did see where i said "come from nowhere in the post you quoted from me right? lol. wow

[neko1231]

You did see where i said "come from nowhere in the post you quoted from me right? lol. wow

Wow, you also see who said “come from no where” right? Congrats, your eyes are a little more healthier. How much did that duper pay you xD?

Also in case you cannot read, the GM player also says “the account is INDEED suspicious” a few lines above

Edited by neko1231, 11 September 2023 - 07:47 PM.

[iriisss]

Did you read the sentence that started with " we need more proof"? Also, look at the screenshot "1000 items out of nowhere" context needs to be given if the guy is posting said that and they were quoting him or GM.

There is a ticket system for a reason no matter how much it sucks and no matter what we think about the gms doing their job. When you accuse someone you have the burden of proof. Like my post said above circumstantial stuff like heresay is not solid. I understand people are mad, but it doesnt change the fact of what you need. Could i convey this is in a more subtle and easy way? sure.

I am not trying to argue about right or wrong. I have no emotional attachment to this issue. I am showing you there is more here than you all see. If you want them banned then get the stuff you need instead of a screenshot with items and heresay.

Don’t know what kind of proof will be solid if the words from a GM doesn’t count. It’s funny to ask a normal player for solid proof that the person is cheating. Only GMs can look into the system logs to check if the items are obtained legally. In this case the GM has already stated ‘out of nowhere’. That’s quite clear to me.

P.s if you did READ it was 10k not 1k hope you do know the difference lol

[Kuurus]

Wow, you also see who said “come from no where” right? Congrats, your eyes are a little more healthier. How much did that duper pay you xD?

considering i said that first before you quoted me then yeah i see just fine. You however, prove my point without a shadow of the doubt. you read what you wanted to and posted. Its one thing to defend your position and platform but all sense of that is gone. That is also why you should take a step back and re-evaluate when you are mad (again like i said before) you are too emotional and make too many mistakes. I will say though you did make me feel better. I was thinking if I had lost all logical reasoning but I see I have not but others have <3 kudos! nothing more to say~

Don’t know what kind of proof will be solid if the words from a GM doesn’t count. It’s funny to ask a normal player for solid proof that the person is cheating. Only GMs can look into the system logs to check if the items are obtained legally. In this case the GM has already stated ‘out of nowhere’. That’s quite clear to me.

P.s if you did READ it was 10k not 1k hope you do know the difference lol

we need more proof is quite clear to me too lol. so bad

[neko1231]

considering i said that first before you quoted me then yeah i see just fine. You however, prove my point without a shadow of the doubt. you read what you wanted to and posted. Its one thing to defend your position and platform but all sense of that is gone. That is also why you should take a step back and re-evaluate when you are mad (again like i said before) you are too emotional and make too many mistakes. I will say though you did make me feel better. I was thinking if I had lost all logical reasoning but I see I have not but others have <3 kudos! nothing more to say~

we need more proof is quite clear to me too lol. so bad

You never ever had a logic reasoning and basic reading ability, how do you lose something you never own xD? Come on, ask your boss to come here and defend

Also I feel so bad for you since you need to be blind to feel better

Edited by neko1231, 11 September 2023 - 07:57 PM.

[Kuurus]

You never ever had a logic reasoning and basic reading ability, how do you lose something you never own xD? Come on, ask your boss to come here and defend

Also I feel so bad for you since you need to be blind to feel better

ok you baited me lol. You did not address your mistake. instead you are deflecting to me on something that was shown to not even be true. How is that for logic? Your position is so flaws you have to resort to something like that. Mine has not even been touched by you.

verdict after sentencing? Context needed for screenshot? Gm said two things and not one? You have to try harder to win a discussion. You can win if you want to deflect and attack a person. You even proved my point again cause you had to edit your post. lol ok! this time i am done.

[neko1231]

ok you baited me lol. You did not address your mistake. instead you are deflecting to me on something that was shown to not even be true. How is that for logic? Your position is so flaws you have to resort to something like that. Mine has not even been touched by you.

verdict after sentencing? Context needed for screenshot? Gm said two things and not one? You have to try harder to win a discussion. You can win if you want to deflect and attack a person. You even proved my point again cause you had to edit your post. lol ok! this time i am done.

It’s very funny editing my post can be an evidence that you are a winner xD, you also proved my point again that you don’t have any logic, I am done too

[YUMOKO]

duper and marco long time in game. Our fairest vmod still haven't said what law did we break?