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Serious Reevaluation of the Volunteer Mod Program


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#101 DeadIntern

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Posted 05 April 2015 - 07:08 AM

^ Intel trademarked the word "Core".. lol. Seriously...


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#102 Kadelia

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Posted 05 April 2015 - 08:36 AM

This thread is all kinds of wrong.

 

Seriously.

 

You put your robe and wizard hat on at the START of the encounter, not when leaving it.


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#103 Inubashiri

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Posted 05 April 2015 - 10:51 AM

allowing posting status updates and kawaii facebook -_- on mod accounts shows how stupid the system is. these mods constantly remove posts based on their opinion of the topic, and now we have to guess who is censoring the forum. 

 

 

bring back irowiki :(

 

Posts are removed based on rules, if they aren't then they aren't following the rules but don't generalize please.


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#104 hoikarnage

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Posted 05 April 2015 - 12:01 PM

I find it unfair that we can't post CP. Is it just because they're small?

 

 

It's because posting pics of CP without VModCheesePizza's permission is against the rules.


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#105 StormHaven

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Posted 05 April 2015 - 12:08 PM

This thread is all kinds of wrong.

Seriously.

You put your robe and wizard hat on at the START of the encounter, not when leaving it.

Why not both, nothing wrong with wearing 2 wizard hats and 2 wizard robes! Extra warmth and protection from silly knights and their pointy swords.

Edited by StormHaven, 05 April 2015 - 12:09 PM.

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#106 Inubashiri

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Posted 05 April 2015 - 12:25 PM

Why not both, nothing wrong with wearing 2 wizard hats and 2 wizard robes! Extra warmth and protection from silly knights and their pointy swords.

 

Gandalf-used-AK-47-Its-Super-Effective_o


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#107 Quanta

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Posted 05 April 2015 - 12:28 PM



Gandalf-used-AK-47-Its-Super-Effective_o

FoP2UwG.jpg


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#108 schia

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Posted 05 April 2015 - 12:30 PM

1553zuc.jpg


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#109 AlmrOfAtlas

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Posted 05 April 2015 - 12:32 PM

Had to post it.


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#110 StormHaven

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Posted 05 April 2015 - 12:42 PM

1553zuc.jpg


#JustArmstrongThings
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#111 Kadelia

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Posted 05 April 2015 - 01:01 PM

1553zuc.jpg

 

A+


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#112 ZeroTigress

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Posted 05 April 2015 - 02:07 PM

Democracy at its finest. XD Ideal, yes, but not entirely practical. These Mods are just human after all and they are bound to slip. What then would happen if they do? Would the voters of the mod get blamed? Would there be a Mod impeachment? 
 
I am for the reevaluation of the VMod program. Some mod actions have blurred the line as of late and it confuses members (i.e. me) as to when and where this line is crossed. Inconsistencies are surfacing and this has caused a bit of upheaval in the memberbase. Hence this thread.


This is what I'm concerned about. If a mod starts abusing their powers and the CMs don't step in, then who's left to keep power tripping mods in check? It becomes a big mess of "he said, she said" and it's very easy to lose sight of what's right.
 

:p_smile:


I'm pretty sure 99.9% of the forum community would be against me becoming a mod anyhow.
 

allowing posting status updates and kawaii facebook -_- on mod accounts shows how stupid the system is. these mods constantly remove posts based on their opinion of the topic, and now we have to guess who is censoring the forum.


I was under the impression that usage of a mod account means you relinquish any individuality you have in favor of doing your job. Using a mod account is a privilege, not a right.
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#113 Inubashiri

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Posted 05 April 2015 - 02:19 PM

Most of not all incidents happen on the weekends late at night when CMs are at home if not asleep. Let's be a bit fair here. I don't know about other game sections, but there hasn't been alot of "abuse" here. Might be a few that could have been let go or an alternative means but really it's usually clean and the user refuses to disengage.

Edited by Inubashiri, 05 April 2015 - 02:24 PM.

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#114 StormHaven

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Posted 05 April 2015 - 02:46 PM

If there's a clear case of mods abusing their powers the CMs will step in as will other mods. We(the VMs) communicate almost constantly with each other and aren't afraid of overriding another's decision if the majority of us on at the moment feel the mods choice was wrong. If it starts getting way out of hand we will take the topic and present directly to the CMs to handle and back out of it.
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#115 ShinobiEX3

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Posted 05 April 2015 - 04:51 PM

I wonder if dragon saga is a good game


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#116 AlmrOfAtlas

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Posted 05 April 2015 - 04:58 PM

Used to be. Have to wait and see what happens once WP gets dev control.


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#117 Alathea

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Posted 05 April 2015 - 05:07 PM

Is it just me or that I find the likes of Inubashiri and Stormhaven more relatable than someone hiding behind a food icon? I think it's because of the established credibility and how they carry themselves throughout this conversation. While VMod Coffee handled it the same way, it feels like it is easier to relate to a human that's not afraid to take accountability of their actions rather than hiding behind anonymity.
 

Then again, there's the danger of some players lashing out at VMods immaturely.

 

This is what I'm concerned about. If a mod starts abusing their powers and the CMs don't step in, then who's left to keep power tripping mods in check? It becomes a big mess of "he said, she said" and it's very easy to lose sight of what's right.

I've seen a few threads that were handled by CMs but it was a bit too late, with a member so agitated already. While I haven't seen it happen, it can become so easy to gang up on a member especially if VMods all think they're doing the right thing and then in the end, have the CM say it's an exception. It's possible scenario but I'm hoping it wouldn't happen else that would make a lot of members iffy about trusting VMs with decisionmaking.

 

 


Edited by Alathea, 05 April 2015 - 05:16 PM.

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#118 Alaska

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Posted 05 April 2015 - 05:20 PM

Is it just me or that I find the likes of Inubashiri and Stormhaven more relatable than someone hiding behind a food icon? I think it's because of the established credibility and how they carry themselves throughout this conversation.

 

Thiiiis, so much thiiiis.


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#119 Alathea

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Posted 05 April 2015 - 05:27 PM

Thiiiis, so much thiiiis.

And Alaska, too. :) Alaska is very relatable~ thanks for the beelz! :D


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#120 belld1711

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Posted 05 April 2015 - 11:46 PM

I personally haven't had any encounters with any of the Vmods except maybe with a thread I've made in a tech support thread. I've never had a thread closed on me, nor a post hidden by a Vmod or anything that I can recall. Hell, the only two "corrections" I've faced was one of my posts getting hidden in Ralis' Conundrum thread where I had dropped a big hint accidentally (he hid it so it wouldn't help others) and I had my first avatar removed by Campitor because it was of a character who had a chat up asking to buy zeny with real money. He said he knew it was a joke, but didn't want people PMing him and other staff/mods saying I was breaking the rules.

 

Since I seem to be late to most of the threads where there's stuff going on, I don't really see much of this going on. However, I would say that the inconsistency is another issue. We normally see random threads pop up on occasion where a player has been banned. Usually, the player is directed to submit a ticket by the community (with a bit of "u been botting, havnt u?"), and if they had, they're told to wait for a few days to a week. If no response, PM a CM. Some times, a CM will post asking for the ticket number to be PMed to them. This is the norm. However, there's two instances I'd like to bring up. The first was an issue with someone's "friend's account" getting banned. I'm not going to name names, though I know most (if not all) of you know who I'm talking about. It's not about who anyway.

 

This person went on a rant, not once, but TWICE on the forums, and actually went as far as to offend several people. Both of those were eventually closed, the first after Oda had posted (with no indication of who actually closed it) and the second was closed by a Vmod some time after a lengthy discussion where some insulting posts are still visible (though publicly addressed mostly).

 

The second instance of this that I'd like to point out, was closed immediately with only a Vmod posting "Submit a ticket. Please don't post account suspensions on the forums please", then closing the thread. Seriously? Submit a ticket for a 1 DAY ban?  This was a probably an April Fools joke since the ban would have been lifted the next day, but that's besides the point. Ironically, It's the same Vmod that closed the second thread I mentioned only after a discussion had already taken place.

 

I'm not saying that person is on a power trip. I'm not saying they're wrong for closing the threads. What I'm saying is that it's key to have consistency. If these Vmods in question haven't grasped what is expected of them after several months (helping the community with general concerns, locking threads ONLY when it's warranted, editing posts when it's called for, moving threads to the proper forums, learning to merge threads, etc) then I think their future as a Vmod be questioned by the CMs. No offense, that's just how I feel.


Edited by belld1711, 06 April 2015 - 12:17 AM.

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#121 Aizenath

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Posted 06 April 2015 - 01:08 AM

If vmods are abusing their power it definitely needs to be addressed but I also think people need to behave themselves and if they get punished, they need to get over it.

I've seen countless posts where people know they should not be posting stuff and they still do and I'm not talking about jokes and giggles, some people seem to get banned while other don't.

 

The point is inconsistency will be seen as biased behaviour because some people get away with things while others get punished.

 

Are all the rules and guidelines for vmods clear enough? are they current? are there loopholes?

 

I think we should vote for the rules and guidelines that concern people the most (about vmods) and how they can be adjusted and/or, if necessary, create new ones; that means the community needs to know what the rules and guidelines are in the first place so an informed decision can be made. Consequences for not following them should be even clearer.

 

Besides that, there should also be posts about when vmods and mods are helpful so we can let them know when they are doing a good job too, I know lots of people would agree that people work better when they feel appreciated so thanks to all the vmods and mods that do the right thing!

 

PS: I'm ranting positive stuff, it's freaking me out!!!

 


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#122 Alathea

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Posted 06 April 2015 - 01:14 AM

...However, I would say that the inconsistency is another issue...

 

 

The point is inconsistency will be seen as biased behaviour because some people get away with things while others get punished...

 

'nuff said :)


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#123 Cinquine

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Posted 06 April 2015 - 02:06 AM

Aside from the brief visit by LTpains numerous alt accounts (lel), I'm surprised this thread has remained as mature as it has.
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#124 ZeroTigress

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Posted 06 April 2015 - 04:38 AM

Yes, the inconsistency is an issue as well. I was under the impression that all mods receive the same kind of training and are shown the established moderator guidelines, but that doesn't seem to be the case. The same training needs to be applied across the board since the VMods, have access to all forum sections. Doesn't matter if the VMods were brought on by CMs of another section, any new VMod brought on affects the whole forums.

I still don't believe that VMod#/food accounts should be treated as personal accounts. VMod#/food accounts are basically a work uniform and anything posted under those accounts should pertain to moderating ONLY. Making personal status posts and the like under a VMod#/food account is no different than texting on your phone at work when you should be doing your job. I feel it's inappropriate to be doing that kind of stuff on a VMod#/food account and that's something that you should be doing on your personal account, not a VMod#/food account. People don't wear their uniforms when they're off-duty so those with a VMod#/food shouldn't be using the accounts they've been given as their own. Anything personal posted on a VMod#/food account is seen as reflective of WarpPortal as a whole. Personal accounts with the VMod label are allowed this because people can see they're volunteers from the community so there's no mistaking personal content for WarpPortal representation. This is why the VMod#/food accounts need to go. Many people cannot distinguish VMod#/food accounts as unpaid members of the community.
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#125 belld1711

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Posted 06 April 2015 - 09:02 AM


I think we should vote for the rules and guidelines that concern people the most (about vmods) and how they can be adjusted and/or, if necessary, create new ones; that means the community needs to know what the rules and guidelines are in the first place so an informed decision can be made. Consequences for not following them should be even clearer.

 

First, I agree 100% about the point you made about people posting things they shouldn't be.

 

However, the "rules and regulations" should be black and white, IMO. I've modded a fansite before, and it's obvious when things need to be done, and when they should be left alone. If a thread doesn't belong or fits better in another forum, move it (like this thread for example, which has very little to do with RO, and everything to do with the forums. So it should have been moved to a General discussion forum). If it's breaking the rules, like a call-out thread, hide it. If there's three different threads made for the same issue, merge them. If a thread gets a little spammy, (like this one did a couple times) leave it alone. If the spam starts getting out of control, try to redirect the conversation using your *personal* account. If that's impossible or the spam continues, then close it. There's no need to get all uppity with the close button, or anything. Other than these things, and maybe a few others, Vmods should be posting with their personal accounts.

 

Eh, I'm sleep-deprived right now, so I'll leave this there. I was about to point out other examples, but I'd be beating a dead horse at this point. But my entire point is that "rules and regulations" are a joke, and if someone honestly needs to be trained, then they shouldn't have been considered for the position. I just find it kind of alarming that the community has been crying for consistency in the game and within WP. The Vmods are some of members of this community. You'd think they'd be wanting the same consistency, but their actions say otherwise.


Edited by belld1711, 06 April 2015 - 09:05 AM.

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