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Renewal Hacking Spree


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#1 Essmikayl

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Posted 15 October 2020 - 04:17 AM

Hello, i am one of the hacking spree victim; so far there are 4 victims that i know
you all may know me from my main GX : .As*****th.

---Disclaimer---
I never shared my ID/pass to anyone
I never clicked on susp link (trade to other game / School Project / Free BMX / Illegal shopping sites)
I have sent ticket and the investigation is going
I just want to raise awareness and carefulness of player and push WP to do something

Someone has breached into my ID, and traded all out the gear. I was aware after my friend PM one of my char and the one who play my char didnt respond, he quickly chat me, and i went home just to find that another person is playing my account. I repeatedly spam login while alt-tabbing my account page to change password. After i have full control of my account, i find 90% of my gear are missing; equipped, inventory, and 1st storage, i think they already traded it out. After that the 2nd victim also logged in and state that he lost some item; he is quick to take control of his account because he was also playing. This happened in 13rd of October around 19-20 PM GMT+7/PST+14 (2 days ago). I quickly listed all the item and sent a ticket, which investigation is still undergoing until now.

And, someone just now talked to me that 2 more victim just fell, this is outrageous and dangerous.

Apart for my ticket and the 2nd victim's ticket which WP has responded and take action, WP need to act more to PREVENT THIS HACKING SPREE from going on.

thanks for the attention, play safe all.


Edited by Essmikayl, 15 October 2020 - 04:44 AM.

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#2 MoyuZ777

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Posted 15 October 2020 - 04:28 AM

I know of someone who got 5 accounts hacked and he has not given his information to anyone either. All his stuff are gone. 5 accounts!

 

Something must be going on.

 

Please look into it.


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#3 yamasakai90

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Posted 15 October 2020 - 04:37 AM

Everyone please be extra careful! Immediately re-login if you get kick out.

 

Do message your friends that haven't logged in to inform them about this. 

 

Warpportal, please look into this.

 


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#4 sexygamer1311

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Posted 15 October 2020 - 04:49 AM

This is plain bullocks!
If this is possible then RIP server. 
 


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#5 Novmiaow

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Posted 15 October 2020 - 05:35 AM

Pray you will get your gears back <3 Pantsu is with you!
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#6 lujun709

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Posted 15 October 2020 - 05:38 AM

Warpportal, please look into this.

It is too hard for us to prevent ,because we have only password to control our items. If wp was hacked ,it is dangerous for us.

 

I can see many too cheap items vending(not quit price) these days.

 


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#7 Vladdin

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Posted 15 October 2020 - 06:21 AM

I feel bad for you. The only possible angle I can see here is maybe their own ex employees with access to the player database might have gone and tried to do this nuisance.

A good tip for prevention is that try to have a habit of changing your password every three months at least. This way, even if that employee got laid off, chances are the database won't be compromised.

Edited by Vladdin, 15 October 2020 - 06:22 AM.

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#8 AlohaJayce

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Posted 15 October 2020 - 06:36 AM

@campitor please don't ignore this. High end gears and MVPs got snapped so fast.


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#9 tlc9711LOgo

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Posted 15 October 2020 - 06:43 AM

Lets bugs @campitor, it is serious


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#10 sexygamer1311

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Posted 15 October 2020 - 06:48 AM

I feel bad for you. The only possible angle I can see here is maybe their own ex employees with access to the player database might have gone and tried to do this nuisance.

A good tip for prevention is that try to have a habit of changing your password every three months at least. This way, even if that employee got laid off, chances are the database won't be compromised.

No one keeps unencrypted passwords anymore.
Unless they have access the the key, no one can access the passwords.

If this is real, then I am surprised that this game ran over 20 years :D


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#11 ninJedi

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Posted 15 October 2020 - 07:08 AM

So now we're looking for impostor members in RO too huh
 

btw, if you find me online and I'm not sitting in town afk then it's most likely a hacker :) jk
#it'snotme

 

double-check all ur accounts pls


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#12 markoh1988

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Posted 15 October 2020 - 07:42 AM

@campitor, once again your team doing what to salvage player from leaving the server. This is obviously a flaw in the system and unacceptable, please kindly respond to his ticket and get it sort out. There 4 person affected in my guild and they are commenting here.

 

Do check trade log where all this item went and give them a recovery.  


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#13 Klief

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Posted 15 October 2020 - 07:54 AM

My friend lost all of his mvps and gears, zennies all in 5 accounts. He never give his credentials to anyone. Please do something about this.


Edited by Klief, 15 October 2020 - 07:55 AM.

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#14 ZeoKenX

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Posted 15 October 2020 - 08:24 AM

That freaking sucks reading about this news,and I strongly hope you guys get your stuff back ASAP,shouldnt the GMs do a rollback on the server to recover to a time period to BEFORE the hackers snatched accounts and did those things?


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#15 FBKFBKFBK

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Posted 15 October 2020 - 09:14 AM

So only a certain guild or well known players was targeted?


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#16 nazhioozh

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Posted 15 October 2020 - 09:41 AM

First of all, i'd like to suggest to everyone change their account password for WP Account, Ragnarok Account and even E-Mail account attached to your Warp portal account.

 

* Sometimes hackers can access to the Database and get all the information about your accounts.

 

* The hack is easier if you use the same password to all your accounts (For example WP account with iRO accounts, try to use different passwords, Email Password with WP password). 

 

 

 

 


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#17 aTID2

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Posted 15 October 2020 - 09:48 AM

guess you not using same email as twitter?

 

that weird mostly hacker always change password

 

or maybe?

 

VphPqzQ.png


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#18 2798141118220531650

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Posted 15 October 2020 - 09:51 AM

do you play on private servers? if yes... do you use the same ID's an passwords that you use in here?


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#19 Campitor

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Posted 15 October 2020 - 09:54 AM

I am bringing this up right now.


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#20 Campitor

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Posted 15 October 2020 - 10:07 AM

Okay small update. We recommend you change your passwords immediately, we dont' know the source of commonality of the affected accounts but we have started to look into it. At minimum any account affected will be made whole if its truly a mass event.


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#21 abui951

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Posted 15 October 2020 - 10:13 AM

People got too much time on their hands...

I'm sorry this happened to you.

 

I have an idea of who "they" might be but imma keep my mouth shut.

 

:ani_swt3:


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#22 Campitor

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Posted 15 October 2020 - 10:15 AM

People got too much time on their hands...

I'm sorry this happened to you.

 

I have an idea of who "they" might be but imma keep my mouth shut.

 

:ani_swt3:

Did you PM me yet?


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#23 Klief

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Posted 15 October 2020 - 11:07 AM

If everything is good Camp, can you explain to us so we are all aware what happened to the breach?


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#24 ChakriGuard

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Posted 15 October 2020 - 11:41 AM

Normally, I would assume hacked people were doing some illegal fishy activities, but knowing OP, as a humble PvMer ... sorry for -_- that happened.

I checked my accounts. All were safe. Hackers must've ignored my accounts because they were full of cheap dire Eden gears lol

So, I feel like the hackers are probably try to steal, RMT to make some bucks fast before the item restoration process starts.
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#25 Campitor

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Posted 15 October 2020 - 11:44 AM

If everything is good Camp, can you explain to us so we are all aware what happened to the breach?

Were still figuring out what is happening and trying to find a commonality in the reports to see whats going on. I have activated the GM team and told them to focus on this.


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