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November 23rd Renewal Hardware Maintenance


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#76 Anjuhae

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Posted 23 November 2022 - 02:42 PM

still no booster?  :hmm:


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#77 Vladdin

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Posted 23 November 2022 - 02:44 PM

still no booster?  :hmm:

 

We got our booster now. Have you sent a ticket before?


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#78 CMGarnet

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Posted 23 November 2022 - 02:45 PM

I wish WP was as competent in fixing bugs as they are in making jokes.

Btw, dont you check forum PMs? Arent you and Garnet supposed to replace Mayari, who always replied at the same day?


For the sake of transparency, I had been on bereavement leave and it has taken me some time to catch up. And no, I am not Mayari's replacement. 


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#79 Anjuhae

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Posted 23 November 2022 - 02:49 PM

We got our booster now. Have you sent a ticket before?

Yes I have and they said they will fix it on todays maintenance.  :ani_swt3:


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#80 ZHONGKAIH

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Posted 23 November 2022 - 02:52 PM

still not receive my Kachua Keys reimburse from redeemer

 

@CMMuji 

@CMGarnet

Is the team completing the reimbursement?


Edited by ZHONGKAIH, 23 November 2022 - 03:02 PM.

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#81 Kuurus

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Posted 23 November 2022 - 03:02 PM

We got our booster now. Have you sent a ticket before?


I sent in tickets for all warpportal accounts and game accounts. No character. Tickets have all been closed previous to this maintenance. Time to do web dev thing I guess.


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#82 CMMuji

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Posted 23 November 2022 - 03:17 PM

I sent in tickets for all warpportal accounts and game accounts. No character. Tickets have all been closed previous to this maintenance. Time to do web dev thing I guess.

 

 

Yes I have and they said they will fix it on todays maintenance.  :ani_swt3:

 

Mmm. As far as I know, they were inserted  :ani_swt3: but let me get back to you on that. 

 

still not receive my Kachua Keys reimburse from redeemer

 

@CMMuji 

@CMGarnet

Is the team completing the reimbursement?

 

Heya~ 

 

To be eligible to receive:

  • your account must have logged in and actively used kachua key the day of 11/04 during our attempt to put the new box in

and should be available at the code the redeemer. 


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#83 ZHONGKAIH

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Posted 23 November 2022 - 03:23 PM

Mmm. As far as I know, they were inserted  :ani_swt3: but let me get back to you on that. 

 

 

Heya~ 

 

To be eligible to receive:

  • your account must have logged in and actively used kachua key the day of 11/04 during our attempt to put the new box in

and should be available at the code the redeemer. 

your words in Nov 4th Maintainance post:

 

Production is aware that the new Kachua did not update correctly. We will be reimbursing players who used their Kachua Keys, expecting the new items. As compensation, players will receive a new key in place of the one that was used.

 

where is the limitation: used kachua key the day of 11/04??


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#84 Anjuhae

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Posted 23 November 2022 - 03:27 PM

Mmm. As far as I know, they were inserted  :ani_swt3: but let me get back to you on that. 

 

 

Heya~ 

 

To be eligible to receive:

  • your account must have logged in and actively used kachua key the day of 11/04 during our attempt to put the new box in

and should be available at the code the redeemer. 

 

thanks CMMuji  :ani_wow: 


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#85 AkiuNok

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Posted 23 November 2022 - 03:33 PM

your words in Nov 4th Maintainance post:

 

Productcnew Kachua did not update correctly. We will be reimbursing players who used their Kachua Keys, expecting the new items. As compensation, players will receive a new key in place of the one that was used.

 

where is the limitation: used kachua key the day of 11/04??

Did you really think they would return keys without time limitations?
 


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#86 FirelandeR

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Posted 23 November 2022 - 03:35 PM

Mmm. As far as I know, they were inserted  :ani_swt3: but let me get back to you on that. 

 

 

Heya~ 

 

To be eligible to receive:

  • your account must have logged in and actively used kachua key the day of 11/04 during our attempt to put the new box in

and should be available at the code the redeemer. 

 

 

Are we getting a compensation for the Scam Kachuas with Ancient Hero stuff that did not come even tho it was listed to have it?


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#87 crystalerLM

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Posted 23 November 2022 - 03:56 PM

Mmm. As far as I know, they were inserted  :ani_swt3: but let me get back to you on that. 

 

 

Heya~ 

 

To be eligible to receive:

  • your account must have logged in and actively used kachua key the day of 11/04 during our attempt to put the new box in

and should be available at the code the redeemer. 

 

Well at the very least I think keeping up with your promise and not misleading other players are important.

 

You'd better NOT make a promise that you are not going to fulfill.

 

Please remember players always have the outside option, that is, to stop playing RO1 as a response to a series of fraud made by the team in the past weeks.


Edited by crystalerLM, 23 November 2022 - 04:01 PM.

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#88 Essmikayl

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Posted 23 November 2022 - 03:59 PM

For the sake of transparency, I had been on bereavement leave and it has taken me some time to catch up. And no, I am not Mayari's replacement. 

 

 

Mmm. As far as I know, they were inserted  :ani_swt3: but let me get back to you on that. 

 

 

Heya~ 

 

To be eligible to receive:

  • your account must have logged in and actively used kachua key the day of 11/04 during our attempt to put the new box in

and should be available at the code the redeemer. 


ANYWAY ANYHOW, how's the costume stone box 17? are the costumes from eerie costume egg tradeable now?


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#89 Reinhilde

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Posted 23 November 2022 - 04:07 PM

Divine Guard Hat still bugged


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#90 CMMuji

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Posted 23 November 2022 - 04:18 PM

Divine Guard Hat still bugged

 

ackk- I shall bug them about the bug.. .  ;-; 


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#91 Boyeteers

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Posted 23 November 2022 - 04:22 PM

Did we get fix on costume 17 box exchange npc fam?
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#92 CMMuji

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Posted 23 November 2022 - 04:26 PM

Did we get fix on costume 17 box exchange npc fam?

 

 

ANYWAY ANYHOW, how's the costume stone box 17? are the costumes from eerie costume egg tradeable now?

 

I am currently on standby for these. Will let you know once im told c: 


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#93 CMMuji

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Posted 23 November 2022 - 04:30 PM

Hello everyone,
 
 
I had just updated the front page with new content in regards to a Gravity Warpportal Bonus transfer that will be happening from today (November 23rd) till November 29th~!
 
 
 
Also, I just wanted to say Happy Thanksgiving yall. Despite literally all the ups and downsdownsdowns, I genuinely hope yall have great weekend. The team here will be on holiday leave until Monday; and im prayin that yall aren't too consumed by chaos during our time off. eek :c
 
 
 
Edit: There was some Chaos WoE Time change that was posted on our behalf quite some time ago that we wanted to bring up again. Please refer to the Chaos WoE forum page here to comment on that:
 
And here is a Poll for the Freya WoE prferred time. Please include your thoughts and opinions of preferred time through this forum link 

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#94 crystalerLM

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Posted 23 November 2022 - 04:33 PM

 

Hello everyone,
 
 
I had just updated the front page with new content in regards to a Gravity Warpportal Bonus transfer that will be happening from today (November 23rd) till November 29th~! 
 
 
Also, I just wanted to say Happy Thanksgiving yall. Despite literally all the ups and downsdownsdowns, I genuinely hope yall have great weekend. The team here will be on holiday leave until Monday; and im prayin that yall aren't too consumed by chaos during our time off. eek :c

 

 

To let players have a good holiday, at least you need to fulfill your promise for the Kachua key issues. 

 

What you currently do is entirely FRAUD.  There are a lot of players that are misleaded by the incorrect website and in-game description.  This is something you need to be responsible for.        

 

Please remember players are NOT responsible for the faults that the team made.


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#95 ZHONGKAIH

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Posted 23 November 2022 - 04:39 PM

 

Hello everyone,
 
 
I had just updated the front page with new content in regards to a Gravity Warpportal Bonus transfer that will be happening from today (November 23rd) till November 29th~!
 
 
 
Also, I just wanted to say Happy Thanksgiving yall. Despite literally all the ups and downsdownsdowns, I genuinely hope yall have great weekend. The team here will be on holiday leave until Monday; and im prayin that yall aren't too consumed by chaos during our time off. eek :c
 
 
 
Edit: There was some Chaos WoE Time change that was posted on our behalf quite some time ago that we wanted to bring up again. Please refer to the Chaos WoE forum page here to comment on that:
 
And here is a Poll for the Freya WoE prferred time. Please include your thoughts and opinions of preferred time through this forum link 

 

 

Most of player dont receive their reimbursement, many of them receive only a part of their spent Kachua key, not all. A totally fraud behavior will put WP to the court.

 

Tell the team, fulfill the reimbursement as you guys promise if you still wanna have a good thanksgiving.


Edited by ZHONGKAIH, 23 November 2022 - 04:42 PM.

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#96 crystalerLM

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Posted 23 November 2022 - 04:44 PM

You'd better remember what you have brought in the past weeks.   Delayed maintenance/updates.    Unfulfilled promises.   Fraud in-game descriptions.

 

As you said in the past that you are discussing on a compensation plan.  I really don't get the reason that you keep disappointing players but becoming so mean in the compensation.  Even the mistakes are made by you instead of the players.   That's entirely unfair since you ask players to pay for your mistakes.


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#97 coolvampire

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Posted 23 November 2022 - 04:49 PM

 

Hello everyone,
 
 
I had just updated the front page with new content in regards to a Gravity Warpportal Bonus transfer that will be happening from today (November 23rd) till November 29th~!
 
 
 
Also, I just wanted to say Happy Thanksgiving yall. Despite literally all the ups and downsdownsdowns, I genuinely hope yall have great weekend. The team here will be on holiday leave until Monday; and im prayin that yall aren't too consumed by chaos during our time off. eek :c
 
 
 
Edit: There was some Chaos WoE Time change that was posted on our behalf quite some time ago that we wanted to bring up again. Please refer to the Chaos WoE forum page here to comment on that:
 
And here is a Poll for the Freya WoE prferred time. Please include your thoughts and opinions of preferred time through this forum link 

 

 

Happy Thanksgiving

people are complaining and all because they love this game so much, that's all


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#98 ad0l

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Posted 23 November 2022 - 05:05 PM

i just got home after errands at the market irl, i got my booster character but wrong gender it was clearly state on my ticket female and not male, well so i guess thank you? whatever happy thanks giving then.... :yawn:


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#99 ad0l

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Posted 23 November 2022 - 05:07 PM

You'd better remember what you have brought in the past weeks.   Delayed maintenance/updates.    Unfulfilled promises.   Fraud in-game descriptions.

 

As you said in the past that you are discussing on a compensation plan.  I really don't get the reason that you keep disappointing players but becoming so mean in the compensation.  Even the mistakes are made by you instead of the players.   That's entirely unfair since you ask players to pay for your mistakes.

 

my friend cries so hard because of kachua items content , i guess we should spend our money wisely...


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#100 Anjuhae

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Posted 23 November 2022 - 05:20 PM

i just got home after errands at the market irl, i got my booster character but wrong gender it was clearly state on my ticket female and not male, well so i guess thank you? whatever happy thanks giving then.... :yawn:

 

woow you can just file a tiket for gender switch.

 

still waiting for my booster hope I get mine too  :sob: 

Update:

Its already inserted on my accounts I thought I need to create one on the webpage. Thanks !  :lv:


Edited by Anjuhae, 23 November 2022 - 05:35 PM.

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