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[Archived] Running Ragnarok Online on Windows Vista/Windows 7/Windows 8


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#76 DaemonThanatos

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Posted 03 October 2012 - 08:31 AM

I just downloaded Ragnarok Online for my laptop, which runs Windows 7 as the operating system. Whenever I open it, it brings up the patch menu, and when I press Start...It brings up the Setup menu. But whenever I press "Okay" on the setup menu, it opens another setup menu! And never actually starts the game. What can I do to fix this problem?
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#77 Oda

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Posted 03 October 2012 - 08:36 AM

I just downloaded Ragnarok Online for my laptop, which runs Windows 7 as the operating system. Whenever I open it, it brings up the patch menu, and when I press Start...It brings up the Setup menu. But whenever I press "Okay" on the setup menu, it opens another setup menu! And never actually starts the game. What can I do to fix this problem?

Please make sure to right click on the game .exe and run it as an administrator.
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#78 DaemonThanatos

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Posted 03 October 2012 - 08:41 AM

Thank you very much! I'll try that now.
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#79 Jostein33

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Posted 04 October 2012 - 10:58 PM

Hi
I got a similar problem as i have read here before, but is like when i press "Start" the patcher windows closes and nothing more happens.
And i have done following:
1. Attempt to resolve the APPCRASH issue in general. This link has some excellent ways to do this: http://www.slideshar...7-app-crash-fix
2. If you still have problems, even after pinpointing which service is crashing Ragexe.exe, you may need to disable DEP (Data Execution Prevention) for all Ragnarok Programs.
(Copy and Paste from a other post, thouse over)
3. Run as Admin.
4. Tryed find more info about this problem on my own(seems too not working, is a reason why i posting help here)

And i Run a Windows Vista/7 system, and i just runned the game after restarting the PC, so no program will make it crash.
Just ask questions about everything esle you want to know.
And i hope someone can help me out. :)

J Out.-
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#80 DaemonThanatos

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Posted 05 October 2012 - 05:42 AM

Okay, Jostein, I have a solution. Go into the folder containing the Installer for the game itself. From there, open it up, and go to the second option on the list. Not the third, which is to uninstall it, but the second, which is for fixing problems with the initial download itself. Make sure to keep the game client closed, though, when you do this. Otherwise, it won't fix the problem.
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#81 DaemonThanatos

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Posted 05 October 2012 - 07:02 AM

Hopefully, my suggestion helped.
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#82 Jostein33

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Posted 05 October 2012 - 11:18 PM

Hopefully, my suggestion helped.


I'm sorry to say, but it did not help me fully, now the game window apear rarly as it own will, and everytime it will open i getting this error(however what it mean):

Module Name: D:\frjo2203\Downloads\iRO\Ragexe.exe
Time Stamp: 0x50298ee5 - Tue Aug 14 01:33:57 2012


Exception Type: 0xc0000005

0xffffffff

eax: 0x00a2249a ebx: 0xffffffff
ecx: 0x0018fa1c edx: 0x000000e9
esi: 0x05d2eb08 edi: 0x0087a328
ebp: 0x0087a300 esp: 0x0018fa24

stack 0018fa24 - 0018fe24
0018FA24 : 00 00 00 00 08 EB D2 05 08 EB D2 05 00 00 00 00
0018FA34 : 28 A3 87 00 16 02 00 00 FE F2 A4 00 47 69 A1 00
0018FA44 : 6E 77 9C 00 2F 6F 73 00 08 EB D2 05 2E 18 73 00
0018FA54 : 00 00 00 00 F8 A2 87 00 A0 37 56 00 D8 A3 70 30
0018FA64 : B0 BE 1A 73 01 00 00 00 FF FF FF FF 01 00 00 00
0018FA74 : F0 FE 18 00 D6 4E 7C 00 FF FF FF FF 55 12 7A 00
0018FA84 : 08 EB D2 05 C0 37 82 00 2C A3 70 30 A0 AE 93 00
0018FA94 : 57 29 02 01 88 FF 18 00 00 00 00 00 01 00 00 00
0018FAA4 : 00 00 3F 00 01 00 00 00 40 42 0F 00 80 04 00 00
0018FAB4 : C4 00 20 03 A8 2A 20 03 01 02 00 00 E0 C7 22 03
0018FAC4 : 00 00 20 03 E0 EF 22 03 01 C7 22 00 00 00 00 00
0018FAD4 : 67 6F 6F 64 00 00 00 00 FF 02 00 00 CC FB 18 00
0018FAE4 : 04 00 00 00 0F 00 00 00 10 00 00 00 45 CA E5 3C
0018FAF4 : 42 A1 CD 01 86 F5 38 15 99 A3 CD 01 CC D2 56 14
0018FB04 : 99 A3 CD 01 00 00 00 00 00 00 00 00 00 00 00 00
0018FB14 : 46 02 00 00 73 61 76 65 64 61 74 61 00 00 00 02

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice
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#83 DaemonThanatos

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Posted 06 October 2012 - 04:42 PM

Okay, restart your laptop, Jostein, then go into the installer again. You want to uninstall the program, then reinstall. Instead of starting it up right off the bat after, go back into the installer, and select the "Repair" option. Wait for it to finish, then restart your laptop again, and this time, right click the game, and run as an administrator. Wait for the patches to finish installing, and then press start.
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#84 DaemonThanatos

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Posted 06 October 2012 - 04:44 PM

This should fix the problem. If not, take it up with technical support, and provide them the above information that you supplied for the error. They should be able to help you.
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#85 brochacho

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Posted 06 October 2012 - 04:56 PM

When I run Ragnarok.exe it will patch but after I click start the patch client goes away and nothing happens. When I run ClassicRO.exe it patches and after I click start it starts to load but then it crashes and I get this error code:


Module Name: C:\Games\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 03:40:23 2012

Exception Type: 0xc0000005
0x0018fba4
eax: 0x05c73808 ebx: 0xffffffff
ecx: 0x00000916 edx: 0x030dddf0
esi: 0x00889ae8 edi: 0x00000001
ebp: 0x00000010 esp: 0x0018fb88
stack 0018fb88 - 0018ff88
0018FB88 : FF FF FF FF E8 9A 88 00 02 02 20 00 91 F6 00 00
0018FB98 : 01 00 00 00 70 B4 6A 00 71 86 62 00 F6 A0 80 00
0018FBA8 : 53 21 E1 A2 FF FF FF FF E8 9A 88 00 06 02 20 00
0018FBB8 : 98 DC C6 05 01 00 00 00 70 B4 6A 00 71 86 62 00
0018FBC8 : F6 A0 80 00 D0 34 63 00 2B 21 E1 A2 1E FD BE 75
0018FBD8 : E8 9A 88 00 F0 FB 18 00 08 BD 76 00 00 00 00 00
0018FBE8 : E5 35 63 00 0F 21 E1 A2 F0 FE 18 00 6E BD 76 00
0018FBF8 : 00 00 00 00 C5 36 63 00 00 00 00 00 38 72 74 00
0018FC08 : F3 26 E1 A2 70 88 8B 00 38 39 F7 00 88 FF 18 00
0018FC18 : 00 00 00 00 01 00 00 00 00 00 3F 00 01 00 00 00
0018FC28 : 40 42 0F 00 FE FF FF FF 9A 38 9A 77 92 34 9A 77
0018FC38 : 00 00 00 00 E8 6F C5 00 00 08 00 00 28 A2 C5 00
0018FC48 : 01 10 00 00 E0 6F C5 00 67 6F 6F 64 00 31 9B 77
0018FC58 : 00 00 C5 00 02 00 00 00 04 00 00 00 0F 00 00 00
0018FC68 : 00 00 C5 00 00 10 00 00 E8 6F C5 00 00 00 C5 00
0018FC78 : E8 AF C5 00 00 00 00 00 E8 AF C5 00 A8 FC 18 00
Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
Job : Novice


I installed outside of program files and set all .exe files to run as admin before patching but the same thing keeps happening. Both were working fine a few days ago as long as I ran them as admin. I was in Classic and logged out, a few minutes later I went to log in and this problem started. Please help, thanks.
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#86 DaemonThanatos

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Posted 06 October 2012 - 06:30 PM

Brochacho, go ahead and uninstall Ragnarok, then reinstall, and run the repair program after. Once you've done that, restart your laptop/computer, then try to load the game back up.

If this doesn't work, then try sending the information in to one of the Tech Support Staff, and see what they can do to help get you back in the game.
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#87 Jostein33

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Posted 06 October 2012 - 11:36 PM

I guess i gonna kick some "Tech Support Team ass", for us both me and our friend here, i going to show em those reports(errors) and tell em detaily what is happning, and hope they understand what kind of problem we having here. ;)

When I run Ragnarok.exe it will patch but after I click start the patch client goes away and nothing happens. When I run ClassicRO.exe it patches and after I click start it starts to load but then it crashes and I get this error code:


Module Name: C:\Games\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 03:40:23 2012

Exception Type: 0xc0000005
0x0018fba4
eax: 0x05c73808 ebx: 0xffffffff
ecx: 0x00000916 edx: 0x030dddf0
esi: 0x00889ae8 edi: 0x00000001
ebp: 0x00000010 esp: 0x0018fb88
stack 0018fb88 - 0018ff88
0018FB88 : FF FF FF FF E8 9A 88 00 02 02 20 00 91 F6 00 00
0018FB98 : 01 00 00 00 70 B4 6A 00 71 86 62 00 F6 A0 80 00
0018FBA8 : 53 21 E1 A2 FF FF FF FF E8 9A 88 00 06 02 20 00
0018FBB8 : 98 DC C6 05 01 00 00 00 70 B4 6A 00 71 86 62 00
0018FBC8 : F6 A0 80 00 D0 34 63 00 2B 21 E1 A2 1E FD BE 75
0018FBD8 : E8 9A 88 00 F0 FB 18 00 08 BD 76 00 00 00 00 00
0018FBE8 : E5 35 63 00 0F 21 E1 A2 F0 FE 18 00 6E BD 76 00
0018FBF8 : 00 00 00 00 C5 36 63 00 00 00 00 00 38 72 74 00
0018FC08 : F3 26 E1 A2 70 88 8B 00 38 39 F7 00 88 FF 18 00
0018FC18 : 00 00 00 00 01 00 00 00 00 00 3F 00 01 00 00 00
0018FC28 : 40 42 0F 00 FE FF FF FF 9A 38 9A 77 92 34 9A 77
0018FC38 : 00 00 00 00 E8 6F C5 00 00 08 00 00 28 A2 C5 00
0018FC48 : 01 10 00 00 E0 6F C5 00 67 6F 6F 64 00 31 9B 77
0018FC58 : 00 00 C5 00 02 00 00 00 04 00 00 00 0F 00 00 00
0018FC68 : 00 00 C5 00 00 10 00 00 E8 6F C5 00 00 00 C5 00
0018FC78 : E8 AF C5 00 00 00 00 00 E8 AF C5 00 A8 FC 18 00
Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
Job : Novice


I installed outside of program files and set all .exe files to run as admin before patching but the same thing keeps happening. Both were working fine a few days ago as long as I ran them as admin. I was in Classic and logged out, a few minutes later I went to log in and this problem started. Please help, thanks.

I'm sorry to say, but it did not help me fully, now the game window apear rarly as it own will, and everytime it will open i getting this error(however what it mean):

Module Name: D:\frjo2203\Downloads\iRO\Ragexe.exe
Time Stamp: 0x50298ee5 - Tue Aug 14 01:33:57 2012


Exception Type: 0xc0000005

0xffffffff

eax: 0x00a2249a ebx: 0xffffffff
ecx: 0x0018fa1c edx: 0x000000e9
esi: 0x05d2eb08 edi: 0x0087a328
ebp: 0x0087a300 esp: 0x0018fa24

stack 0018fa24 - 0018fe24
0018FA24 : 00 00 00 00 08 EB D2 05 08 EB D2 05 00 00 00 00
0018FA34 : 28 A3 87 00 16 02 00 00 FE F2 A4 00 47 69 A1 00
0018FA44 : 6E 77 9C 00 2F 6F 73 00 08 EB D2 05 2E 18 73 00
0018FA54 : 00 00 00 00 F8 A2 87 00 A0 37 56 00 D8 A3 70 30
0018FA64 : B0 BE 1A 73 01 00 00 00 FF FF FF FF 01 00 00 00
0018FA74 : F0 FE 18 00 D6 4E 7C 00 FF FF FF FF 55 12 7A 00
0018FA84 : 08 EB D2 05 C0 37 82 00 2C A3 70 30 A0 AE 93 00
0018FA94 : 57 29 02 01 88 FF 18 00 00 00 00 00 01 00 00 00
0018FAA4 : 00 00 3F 00 01 00 00 00 40 42 0F 00 80 04 00 00
0018FAB4 : C4 00 20 03 A8 2A 20 03 01 02 00 00 E0 C7 22 03
0018FAC4 : 00 00 20 03 E0 EF 22 03 01 C7 22 00 00 00 00 00
0018FAD4 : 67 6F 6F 64 00 00 00 00 FF 02 00 00 CC FB 18 00
0018FAE4 : 04 00 00 00 0F 00 00 00 10 00 00 00 45 CA E5 3C
0018FAF4 : 42 A1 CD 01 86 F5 38 15 99 A3 CD 01 CC D2 56 14
0018FB04 : 99 A3 CD 01 00 00 00 00 00 00 00 00 00 00 00 00
0018FB14 : 46 02 00 00 73 61 76 65 64 61 74 61 00 00 00 02

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice


And now i wounder why i putted thouse quotes here. xD
I guess i just wanted to show em.
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#88 Sharkbait

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Posted 31 October 2012 - 11:05 AM

Module Name: C:\Program Files (x86)\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 02:40:23 2012


Exception Type: 0xc0000005

0xffffffff
0x008120b8 clragexe.exe
0x73722e6e
0x8100001f

eax: 0x008120b8 ebx: 0xffffffff
ecx: 0x008120b8 edx: 0x00000000
esi: 0x05932630 edi: 0x008120b8
ebp: 0x00812090 esp: 0x0018fba0

stack 0018fba0 - 0018ffa0
0018FBA0 : B8 20 81 00 30 26 93 05 00 00 00 00 00 00 00 00
0018FBB0 : 30 26 93 05 12 02 00 00 6F 3B 95 00 46 BB 9A 00
0018FBC0 : 20 6F 93 00 DF 29 6E 00 30 26 93 05 3E D4 6D 00
0018FBD0 : 00 00 00 00 88 20 81 00 C0 EF 51 00 29 3A E9 F9
0018FBE0 : 01 00 00 00 01 00 00 00 FF FF FF FF FF FF FF FF
0018FBF0 : F0 FE 18 00 B6 3A 76 00 FF FF FF FF 9F 73 74 00
0018FC00 : 30 26 93 05 58 EC 7B 00 C5 3D E9 F9 70 88 8B 00
0018FC10 : 9E 37 BE 00 88 FF 18 00 00 00 00 00 01 00 00 00
0018FC20 : 00 00 3F 00 01 00 00 00 40 42 0F 00 FE FF FF FF
0018FC30 : 9A 38 E8 77 00 00 00 00 FF 07 00 00 E8 6F DB 00
0018FC40 : E6 00 00 E6 C4 00 DB 00 01 00 00 00 E0 6F DB 00
0018FC50 : 67 6F 6F 64 00 00 00 00 C0 70 DB 00 C0 70 DB 00
0018FC60 : 04 00 00 00 0F 00 00 00 00 00 DB 00 00 00 DB 00
0018FC70 : E8 6F DB 09 BC FB 18 00 E8 AF DB 00 4C FD 18 00
0018FC80 : D5 71 EC 77 E8 FF DB 00 E0 FF DB 00 00 00 DB 00
0018FC90 : 95 B3 E8 77 E8 AF DB 00 00 00 DB 00 E0 AF DB 00

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice
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#89 DrAzzy

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Posted 31 October 2012 - 11:32 AM

If you are having problems where nothing happens when clicking start at the patcher, or the client immediately errors, the problem is probably your Antivirus software - many of them get false positives from the RO client.

In the configuration for your Antivirus software (see the documentation for your AV software for specifics), set the RO executables (ragexe.exe and clragexe.exe in your RO folder) as exceptions (sometimes called "whitelisting", depending on your AV software).
It may be easier to turn off AV software to test if this is the problem - but don't run your computer without antivirus protection.
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#90 Sharkbait

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Posted 01 November 2012 - 08:31 AM

ive tried disabling the firewall and it doesnt help. Nothing happens when i press start on the normal ro. I can open classic but when i press start the error comes up. Sakray allows me to open up and login. Any help?
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#91 Exanime

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Posted 03 November 2012 - 06:02 PM

I have a problem with the setup when trying to start, start by giving the game simply does not load or open the setup and I can start ragnarok

may be due to this?
translated with google translator

Posted Image

Posted Image

Posted Image
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#92 SuperWolf

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Posted 03 November 2012 - 07:22 PM

The problem I have been experiencing is quite different from what i ve read in this article. RO downloads and patches "correctly" then when i click start the patcher closes as usual. and then nothing happens. the client will never open. then i will recieve a "RO stoped working" message from windows. i have tried moving the files, i have tried re installing it, i have tried to run it as admin and so far nothing has worked. if anyone knows of a way to solves this issue i would be very grateful if they could help me with it.

thanks in advance!
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#93 DrAzzy

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Posted 03 November 2012 - 07:24 PM

I have a problem with the setup when trying to start, start by giving the game simply does not load or open the setup and I can start ragnarok

may be due to this?
translated with google translator

Posted Image

Posted Image

Posted Image

that is an error I've never seen before. What version of windows? What anti virus?
I am going to move this into its own topic when i get back to a real computer (I'm in a bar waiting for my damned pizza atm) -this is by no means the sort of typical win vista/7 issue that this thread is full of.
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#94 SuperWolf

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Posted 03 November 2012 - 07:47 PM

I tried running ClassicRO. this happened.

Module Name: C:\Games\Gravity\Ragnarok Online Renewal\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 01:40:23 2012


Exception Type: 0xc0000005

0x0018fba4

eax: 0x03ed3780 ebx: 0xffffffff
ecx: 0x00000916 edx: 0x00b572a0
esi: 0x00889ae8 edi: 0x00000001
ebp: 0x00000010 esp: 0x0018fb88

stack 0018fb88 - 0018ff88
0018FB88 : FF FF FF FF E8 9A 88 00 02 02 00 00 91 F6 00 00
0018FB98 : 01 00 00 00 70 B4 6A 00 71 86 62 00 F6 A0 80 00
0018FBA8 : 1B 81 CE D3 FF FF FF FF E8 9A 88 00 06 02 00 00
0018FBB8 : 30 DC EC 03 01 00 00 00 70 B4 6A 00 71 86 62 00
0018FBC8 : F6 A0 80 00 D0 34 63 00 63 81 CE D3 1E FD EC 76
0018FBD8 : E8 9A 88 00 F0 FB 18 00 08 BD 76 00 00 00 00 00
0018FBE8 : E5 35 63 00 47 81 CE D3 F0 FE 18 00 6E BD 76 00
0018FBF8 : 00 00 00 00 C5 36 63 00 00 00 00 00 38 72 74 00
0018FC08 : BB 86 CE D3 70 88 8B 00 B0 35 BE 00 88 FF 18 00
0018FC18 : 00 00 00 00 01 00 00 00 00 00 3F 00 01 00 00 00
0018FC28 : 40 42 0F 00 FE FF FF FF 9A 38 BB 77 00 00 00 00
0018FC38 : FF 07 00 00 50 0D B7 02 6C 09 00 65 50 0D B7 02
0018FC48 : 01 00 00 00 48 0D B7 02 67 6F 6F 64 00 00 00 00
0018FC58 : 28 1B B7 02 28 1B B7 02 04 00 00 00 0F 00 00 00
0018FC68 : 00 00 B5 00 00 00 B5 00 50 0D B7 09 BC FB 18 00
0018FC78 : E8 AF B5 00 4C FD 18 00 D5 71 BF 77 3E A2 21 00

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice

i think this is happening a lot.
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#95 Shadowlaw

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Posted 07 January 2013 - 11:12 PM

that is an error I've never seen before. What version of windows? What anti virus?
I am going to move this into its own topic when i get back to a real computer (I'm in a bar waiting for my damned pizza atm) -this is by no means the sort of typical win vista/7 issue that this thread is full of.

I got this too. Could you give me the link to topic you moved that to, please?
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#96 Rehgai

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Posted 10 January 2013 - 12:44 AM

I get to the Patch client, and let it load up, and then, click start. Now, Ragnarok setup won't close out or continue forward. It just keeps popping up over and over again....
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#97 wadoichimonji

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Posted 11 January 2013 - 08:32 AM

Heya all
I need some help here. Whenever I open 2nd client (to trade item with another account), I always got blue screen when closing one of the client. Can anyone give me solution? It really sucks to have drop or mail the item whenever I want to trade


*Forgot to mention my laptop specs, I'm currently using old laptop:
AMD Athlon
Radeon X1200
Vista Home Premium

Edited by wadoichimonji, 11 January 2013 - 03:34 PM.

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#98 Mutaroo

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Posted 12 January 2013 - 07:49 AM

Hello i have also problem with RO2 i have windows 7 maybe this is the problem but i can klick start and my game runs only problem is when i log in chose server o canal and pick up my character it close at all and no errors nothing else only it switch itself off
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#99 Selume

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Posted 15 January 2013 - 06:28 PM

Hi i have a problem with my new Windows 8 pc, i cant choose the screen size, and everytime I start the game the setup opens and doesnt give me any choise for the screen size</p>
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#100 wadoichimonji

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Posted 19 January 2013 - 03:08 AM

Heya all
I need some help here. Whenever I open 2nd client (to trade item with another account), I always got blue screen when closing one of the client. Can anyone give me solution? It really sucks to have drop or mail the item whenever I want to trade


*Forgot to mention my laptop specs, I'm currently using old laptop:
AMD Athlon
Radeon X1200
Vista Home Premium


^
Bump
Anyone mind helping with solution?
Or dualing isn't really recomended (officially)?
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