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#101 Kadnya

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Posted 25 February 2012 - 06:57 PM

Five minutes towards end of ygg woe. I wonder if it is possible to rollback supplies...
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#102 GryphonYoyo

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Posted 25 February 2012 - 06:58 PM

i too am having issues.....i got d/c'd and now all i get is either "failed to connect" or "rejected from server".......and i had been logged in less than 5 minutes
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#103 Dawnforge

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Posted 25 February 2012 - 06:58 PM

Ya it happened to me as well. My question atm is did it happen to anyone that is NOT VIP?

If its only VIP being effected then that makes finding the root of the issue a lot easier providing a gravity dev is available to adjust things.

If I had to guess I would say that the issue may be a bad line of code, or an option changed at some point in the MySQL db, or whatever gravity/warp portal uses to communicate with there game and web site.

If its happening to non vip as well then the above statement is moot.

Things to consider
Happened during high traffic hours
during the WoE
(possibly) only to vip's
and that a large number of players where effected at the same time.

Other things of note

some other vip's where not effected, there has to be a reason for this

the Mod stated that this, or an issue like to this has been going on for a short while. If its the same issue as the one that has been stated, then it could be getting worse. If its a new issue then we have a lack of data on it other then what we already know.

I dont know if any of this will help, but its just an outline from one players point of view.


Edit:
Guys please stop bashing the mod for trying to help. Be happy that SOMEONE is trying something rather then just letting the issue stay around. Put yourself in his boots atm.
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#104 FatherBob

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Posted 25 February 2012 - 06:59 PM

1) Got D/C'd
2) VIP Active
3) Tried to log back in immediately
4) error messages: Rejected from server, Out of paid playing time
5) While I was in game doing Turn-in, while trying to switch characters
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#105 GryphonYoyo

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Posted 25 February 2012 - 06:59 PM

i too am having issues.....i got d/c'd and now all i get is either "failed to connect" or "rejected from server".......and i had been logged in less than 5 minutes



i d/c'd about 45 minutes ago, so about 7:30 pst

Edited by GryphonYoyo, 25 February 2012 - 07:16 PM.

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#106 KingOfBabylon

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Posted 25 February 2012 - 07:01 PM

Ya it happened to me as well. My question atm is did it happen to anyone that is NOT VIP?

If its only VIP being effected then that makes finding the root of the issue a lot easier providing a gravity dev is available to adjust things.

If I had to guess I would say that the issue may be a bad line of code, or an option changed at some point in the MySQL db, or whatever gravity/warp portal uses to communicate with there game and web site.

If its happening to non vip as well then the above statement is moot.

Things to consider
Happened during high traffic hours
during the WoE
(possibly) only to vip's
and that a large number of players where effected at the same time.

Other things of note

some other vip's where not effected, there has to be a reason for this

the Mod stated that this, or an issue like to this has been going on for a short while. If its the same issue as the one that has been stated, then it could be getting worse. If its a new issue then we have a lack of data on it other then what we already know.

I dont know if any of this will help, but its just an outline from one players point of view.


I'm not ViP and I've been having trouble
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#107 BoxyBrown

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Posted 25 February 2012 - 07:01 PM

Figuring it out on Monday? You're joking right?
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#108 Joshbo

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Posted 25 February 2012 - 07:01 PM

EVERYONE CHILL. Warpportal's got this. It'll be up soon. Go drink a soda, watch some TV, spend some time with your children & family, parents, cat, etc. and come back later on.
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#109 Kadnya

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Posted 25 February 2012 - 07:02 PM

Something relaxing to watch while waiting server to come back ^^


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#110 Tanthalas23

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Posted 25 February 2012 - 07:02 PM

Yea it seems like the whole thing is down again, VIP/Non-VIP together in the same boat again!
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#111 Tanthalas23

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Posted 25 February 2012 - 07:03 PM

Yea it seems like the whole thing is down again, VIP/Non-VIP together in the same boat again!
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#112 Ninjatbro

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Posted 25 February 2012 - 07:04 PM

Figuring it out on Monday? You're joking right?

this^^
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#113 Alanthier

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Posted 25 February 2012 - 07:07 PM

Figuring it out on Monday? You're joking right?

LOL must be one hilarious joke for them to waste our VIP time
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#114 shadowraa

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Posted 25 February 2012 - 07:07 PM

Something relaxing to watch while waiting server to come back ^^

http://www.youtube.com/watch?v=K4l8Cyh1YWc&feature=related



It is very relaxing but you know there's something very odd and creepy about those frogs...and the childish voice in the background singing. What are they singing about?
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#115 tunwaia

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Posted 25 February 2012 - 07:07 PM

Cannot log back in
Both accounts VIP
Gx in Nameless
1. Was logged in til disconnected from the server right after the message came across not to move.
2. Yes I was DC'd
3. I have VIP Status, and am in good standing
4. I have been trying on and off since I got DC'd.
5. It allows login and disconnects before char select, different errors, failed to connect , out of available time

Second account ab in Nyd for woe, same scenario
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#116 ChrisWintermoon

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Posted 25 February 2012 - 07:07 PM

Something relaxing to watch while waiting server to come back ^^

http://www.youtube.com/watch?v=K4l8Cyh1YWc&feature=related


I hate you so much right now....
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#117 Azyrk

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Posted 25 February 2012 - 07:07 PM

Yeah, Ygg WoE needs to have some kind of supply help. All of us used a ton of supplies today, some exhausting the last few what they had (I used 25+ +20 food).

Perhaps you could give each guild x amount of a certain supplies. For example:
X ranked slims
X Thorn seeds
X Food
X Speeds
X Etc.

You get the idea. Today would have been extremely fun if the server wasn't DCing 25% of a guild at a time and lagging the rest. As a guild leader, I really don't want all of those supplies to go to waste. I agree with resetting castles, since that would be unfair to the defending guild, but please do something about supplies. I think you guys sometimes underestimate how many resources guilds put into supplies. It's enough to not go "oh well, fun WoE while it lasted!!!"
You could ask guild leaders to send it tickets for x amount of supplies, maybe?
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#118 Dawnforge

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Posted 25 February 2012 - 07:08 PM

Something relaxing to watch while waiting server to come back ^^

http://www.youtube.com/watch?v=K4l8Cyh1YWc&feature=related



O_o?......
o_O?.....
O_O?...
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#119 KingOfBabylon

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Posted 25 February 2012 - 07:08 PM

Something relaxing to watch while waiting server to come back ^^

http://www.youtube.com/watch?v=K4l8Cyh1YWc&feature=related


Hahahaha, I'm hungry now
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#120 AzureBreeze

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Posted 25 February 2012 - 07:10 PM

How positive are you about 7:30 for Ymir? If issues still occur what is your game plan?
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#121 LilPookie

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Posted 25 February 2012 - 07:10 PM

Failed To connect to server
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#122 Dawnforge

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Posted 25 February 2012 - 07:12 PM

Meh.... I have a hang over anyway. Guess ill get some sleep.

If its still down tho when I wake up I would expect some sort of compensation to the paying players who keep the game alive.

Just basic business sense here. Just hope the issue is not something more serious then what I think it is.
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#123 Tigra

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Posted 25 February 2012 - 07:12 PM

WoE on ymir right now, my 2 alt accounts (not vip) got disconnected as well as my vip account. your servers are messed up. fix it.
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#124 lainee

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Posted 25 February 2012 - 07:12 PM

Ya it happened to me as well. My question atm is did it happen to anyone that is NOT VIP?

If its only VIP being effected then that makes finding the root of the issue a lot easier providing a gravity dev is available to adjust things.




It's been like this for the last six weeks or more. While things have been a little quieter on the DDoS front for the last week or so, this has been happening constantly. They knock out the login, which makes the payment server also fall over. The last time it was this bad, a couple of week ago, they seemed to put in a bit of a 'band-aid' fix that if the payment server was knocked out, instead of getting the "Out of paid playing time" message and being DC'd, you would just lose your VIP bonus in game and not be booted (which still sucked if you were in the middle of a TI on a battle manual, then being unable to TI as a VIP). I guess as they thought the DDoS attack had gone away, they had reverted things to how they were (hence getting the out of paid playing time message again)

I actually let my VIP expire a couple of days ago (instead of renewing for another three months) - knowing that after the last 6 weeks or so, that nothing had been fixed (and no comment has been made regarding any compensation for the last month and half of lost VIP) that its just a waste of money at them moment. Case proved today.

Edited by lainee, 25 February 2012 - 07:15 PM.

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#125 misushima

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Posted 25 February 2012 - 07:14 PM

I have VIP and non VIP accounts and anyone can't connect. I hope you can fix this :P
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