Common problems and their solutions

Edited by parotonon, 03 September 2016 - 04:57 PM.

HOW TO FIX SPRITE ERRORS PLS..

can someone help me.. i can play at morning but got failed to connect to server at midnight.. need some help.. thanks much

Been having "failed to connect to server" issues for days now.  I can log in once--AND ONLY ONCE--after a fresh install.  After that I can't get past server select.  If I try character select in-game it just times out with "failed to connect to server."  CS has been trying to help me, I have an ongoing ticket, but NOTHING will fix the problem.  I've reinstalled at least 10 times in several different locations with UAC in various stats of on or off.  I've added all the exe files to my AV and Firewall, and my router. I've tried disabling them, resetting my router to default, router firmware update, clear I.E., flush DNS, everything I can find and no dice.

Like I said, the ONLY time I can get past server select and make it to character select is on a fresh install.  The game patches fine, but after I log in once and only once, I cannot log in again.

CS says nothing is wrong with my account and it works on their end.  I can't test on another PC as my other rig is dead atm.  I can connect to the FTP site on I.E, Chrome, and Firefox, the game patches fine, login works, I can select a server, and then it stops there every single time without fail.  Fresh install fixes it once.  Only once.  I'm completely stumped.

Been having "failed to connect to server" issues for days now.  I can log in once--AND ONLY ONCE--after a fresh install.  After that I can't get past server select.  If I try character select in-game it just times out with "failed to connect to server."  CS has been trying to help me, I have an ongoing ticket, but NOTHING will fix the problem.  I've reinstalled at least 10 times in several different locations with UAC in various stats of on or off.  I've added all the exe files to my AV and Firewall, and my router. I've tried disabling them, resetting my router to default, router firmware update, clear I.E., flush DNS, everything I can find and no dice.

 

Like I said, the ONLY time I can get past server select and make it to character select is on a fresh install.  The game patches fine, but after I log in once and only once, I cannot log in again.

 

CS says nothing is wrong with my account and it works on their end.  I can't test on another PC as my other rig is dead atm.  I can connect to the FTP site on I.E, Chrome, and Firefox, the game patches fine, login works, I can select a server, and then it stops there every single time without fail.  Fresh install fixes it once.  Only once.  I'm completely stumped.

Greetings,

Please try the followings :

Battleping seems to have fixed it.  I was able to log in and out several times with no issues.

Before trying it I wasn't able to connect to any server.

I had tried a VPN earlier but they don't play nicely with Hughesnet.  I wasn't able to connect.  Maybe it was the VPN I was using, because Battleping seems to be working.

Edited by Jasmer, 05 December 2016 - 01:37 PM.

I'm having a problem with the Renewal patcher constantly downloading updates from this year.  I downloaded the zip file in #4 and extracted the contents to my installation folder as suggested.  "C:\Gravity\Ragnarok Online" is where the EXEs are sitting at, so just in that folder is correct, right?  Anyways I'm still seeing it downloading files that were in that zip folder.  I used the patch.inf fix that DrAzzy posted here which seems to be working for now, but I'd like to try to find the permanent fix here.  Any suggestions?

Edited by FatherBob, 07 December 2016 - 09:21 AM.

I'm having a problem with the Renewal patcher constantly downloading updates from this year.  I downloaded the zip file in #4 and extracted the contents to my installation folder as suggested.  "C:\Gravity\Ragnarok Online" is where the EXEs are sitting at, so just in that folder is correct, right?  Anyways I'm still seeing it downloading files that were in that zip folder.  I used the patch.inf fix that DrAzzy posted here which seems to be working for now, but I'd like to try to find the permanent fix here.  Any suggestions?

I was recently encountering #3. The Updater is installing updates from 2011. so, i tried the solution posted on this thread. and i ended up with "Ragnarok MFC has stopped working". Now every time i finish patching i get this error.

I was recently encountering #3. The Updater is installing updates from 2011. so, i tried the solution posted on this thread. and i ended up with "Ragnarok MFC has stopped working". Now every time i finish patching i get this error.

Edited by Axylus, 14 January 2017 - 07:48 AM.

Hi,

I can play Ragnarok, but the thing of it is, when I go to play, I get into the game and everything, my character starts doing her thing, but than just freezes up and I cannot get her to do anything?  I click everywhere, too?

Do you have any suggestions?

I have the latest version of Windows 10.

​Thank You,

Angela

Hi,

I can play Ragnarok, but the thing of it is, when I go to play, I get into the game and everything, my character starts doing her thing, but than just freezes up and I cannot get her to do anything?  I click everywhere, too?

Do you have any suggestions?

I have the latest version of Windows 10.
​Thank You,

Angela

So i got a new monitor, and when i load up RO my screen stays white and i cant even display the login screen

So i got a new monitor, and when i load up RO my screen stays white and i cant even display the login screen

On RO Setup.exe, what is the selected Graphic Setting?

On RO Setup.exe, what is the selected Graphic Setting?

i got it to work, thank you

so i tried step 2 and appendix:1
still not connecting to the file server.

i'm using windows 10, and logging in via steam

so i tried step 2 and appendix:1
still not connecting to the file server.
[…]
i'm using windows 10, and logging in via steam

Failed to connect to patch server. already followed all the steps, i could also connect on ftp servers on chrome and IE however not all of the links is working.

already reinstalled DLM still have the error.

Edited by Jigz189, 14 May 2017 - 12:47 PM.

Failed to connect to patch server. already followed all the steps, i could also connect on ftp servers on chrome and IE however not all of the links is working.
already reinstalled DLM still have the error.

Who is your internet service provider (ISP)?

PLDT DSL (Philippines), i'm not seeing any problems on my connections, i could watch any videos with no problem. i'm currently using windows 10. FYI.

Edited by Jigz189, 15 May 2017 - 01:33 AM.

PLDT DSL (Philippines), i'm not seeing any problems on my connections, i could watch any videos with no problem. i'm currently using windows 10. FYI.

Please test whether your computer can open TCP connections to the update and game servers.

is this good?

Edited by Axylus, 15 May 2017 - 09:29 PM.

Yes; your PortQry output indicates that your computer can open TCP connections to the servers. I have one last question: can you download any files from the update server?

Edit: I've devised a procedure that will allow you to update your client without using the updater!

well there's no such thing as forever (just kiddin Filipino joke) lol. will check this procedure out, thanks for your help i'll try this maybe tomorrow. will get back to you if something went wrong. and yes i can download any files. thanks!

still having the error, already did the procedure, how could i open the game with out going through the patch launcher? i tried all the exe however error happens.